Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Pat Cowles customer
May 05, 2026
Overall rating

He was right on time very courteous and professional and requested old towel to protect floor which I appreciated and most importantly got the fridge fixed and explained to me what the problem had been

Pat C,

Florence, OR
Eric is a miracle!
May 05, 2026
Overall rating

After waiting for techs going on 4 weeks he finally got to do this order for us. I was told on May 5 that it was being rescheduled for May 12. He got it rerouted and got my order done today after waiting all this time. Thank you Eric

Jaime W,

Salina, KS
Excellent Service
May 05, 2026
Overall rating

Friendly and knowledgeable in his department, if any other time service is needed, I would request him to service my appliance.

Lorena A,

Ceres, CA
What does review title mean?
May 05, 2026
Overall rating

Great technician and personality is super. Cleans up after work and explains. Above and beyond. Thank u

Reneorclay A,

Enterprise, AL
Comments
May 05, 2026
Overall rating

Ray was great. AI on the other hand was not a good customer experience.

Randall C,

Pahrump, NV
Dishwasher repair.
May 05, 2026
Overall rating

Professional. Competent. Explained a few things about my dishwasher which were helpful.

Angela R,

Winter Park, FL
Happy Customer
May 05, 2026
Overall rating

Eduardo fixed our dishwasher to our entire satisfaction, and he did so expeditiously. He's a great credit to your company. Thank you, Eduardo.

Walter W,

Leesburg, FL
Super Technician
May 05, 2026
Overall rating

Charles completed our repair quickly and told me what he found and gave me other information about my dryer. Super technician. The only drawback is your unusable AI. It kept calling me and not respinding at all when I answered. The same thing happened two weeks before, and we reported it. The question for you is, how long do you plan to leave this anoying AI situation? It was bad enough to make me consider other home maintenance services.

Iona P,

Steilacoom, WA
Great service
May 05, 2026
Overall rating

He was on time and very professional. Fixed the refrigerator and left absolutely no mess. Great service!

Marva B,

Whitney, TX
Dryer service
May 05, 2026
Overall rating

David was very helpful and friendly explaining the issues regarding our dryer. He went through troubleshooting tips and recommendations.

Carlos C,

Oceanside, CA