Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

So kind and helpful
May 06, 2026
Overall rating

Drew is always so kind and helpful! So glad we got to have him fix our dryer again!

Miah B,

Allen, NE
great person
May 06, 2026
Overall rating

Eduardo was very prompt and worked very clean and took care of everything

Omar V,

Belleview, FL
Fixed leak in my refrigerator
May 06, 2026
Overall rating

Mihibullah remived the bottom half of the refrigerator (where my frozen food was stored). He knew exactly what the problem was & thankfully he fixed it. I was very impressed with his work. I had other techs for different reasons & he was the only one who was really dedicated to his work. After he was done with this leak i showed him another problem that other techs couldn't solve & I want him to return so I plan to ask for him.

Harriet A,

Rockville, MD
Stovetop crack
May 06, 2026
Overall rating

Tech was fine. But phone service terrible. Kept disconnecting, didn't send me to the Protection warranty person. Awful customer service. Sears was once a reputable company no more!!!!!

Pam M,

Pembroke Pines, FL
Quick and efficient
May 06, 2026
Overall rating

Mike took care of the repair. Your automated AI system, on the other hand, is wonky. It called me today at 11:52, 11:55 and 12:40 with the same appointment update info. Thank you! d

Danny Y,

Las Cruces, NM
Efficient
May 06, 2026
Overall rating

Brandon came in and was able to quickly fix the problem and get my washer up and running!!

Tony B,

Dyersburg, TN
?, whose title. Washer repair man or mine ( home maker)
May 06, 2026
Overall rating

Very efficient, professional, very knowledgeable, congenial, timely, a pleasure to have in our home

Joanne C,

Plain Dealing, LA
Perfect
May 06, 2026
Overall rating

Mike got here, quickly replaced the part and got on with his day. And we could get on with ours, with a stove that works properly.

Holly V,

Los Alamos, NM
Thank u!
May 06, 2026
Overall rating

Cornelius is efficient and courteous-thanks for completing our repairs -just wish they can clone you so the wait for appointments dont take so long…

Carol M,

Honolulu, HI
Sears Tec
May 06, 2026
Overall rating

Great job!! Very professional New what he had to do!!

Luz H,

Shafter, CA