Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Quick & Easy
June 13, 2025
Overall rating

Bryan was great. Handled our issue quickly and had great attitude. Very pleased.

Rachael S,

North Charleston, SC
Precise and efficient
June 13, 2025
Overall rating

Minh is professional. He completed the repair quickly and accurately.

Colter P,

Lawrence, KS
Happy mother in law
June 13, 2025
Overall rating

She was without a washer for almost a month so she's grateful for this service.

Patterson A,

Garfield, AR
Refrigerator repair
June 13, 2025
Overall rating

Norman was very professional and just a nice guy. He gave me the estimate and timeline and we ended just buying a new refrigerator but brought the home repair service.

Bridgette M,

Waialua, HI
Thankful
June 13, 2025
Overall rating

Jacob was professional and very knowledgeable about my Whirlpool washer. 😊

Erica B,

Prattville, AL
Yeah
June 13, 2025
Overall rating

My washer is back to normal and working like new again. James is very efficient and comfortable to have in your home.

Tammy B,

Petrolia, PA
Replace clock on stove
June 13, 2025
Overall rating

The technician was professional and courteous. Most importantly, knowledgeable of his work.

Donald F,

Natchez, MS
Sears Technician
June 13, 2025
Overall rating

Mr. Rafael was very professional and took the time to clearly explain what was causing my microwave to stop working. He was polite, efficient, and I would highly recommend his services to anyone.

Marcela M,

Albuquerque, NM
Dryer
June 13, 2025
Overall rating

Excellent service...in and out in 30 minutes with the dryer repaired!!

Marym K,

North Little Rock, AR
Excellent Service by the Technician
June 13, 2025
Overall rating

Kyle provided excellent service. He was personable, very efficient and focused on getting the job done. The only problem I had was with the scheduling of the followup repair. The first visit identified the problem that required a fan motor. After calling Sears to check the status of the repair, the second visit to install the new fan motor was scheduled for 8 days later. Luckily, a repair time slot was offered for 3 days later, which I took, that allowed Kyle to quickly install the parts and restart my 4 ton AC unit.

Ronald W,

Fort Worth, TX