Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Great service!
Kevin was excellent. He arrived promptly and explained everything clearly.
Fiona F,
Plano, TXTech great, system terrible
It took 3 in-person visits and one Zoom call to perform a simple fix. During that time, beginning on Apr 24, I had my appointment cancelled and rescheduled, by Sears 4 times. It was impossible to contact a human. The AI assistant was frequently wrong and misinformed me. Sears spent more time trying to sell me other things, like warranties and Mother's Day gifts than it did trying to fix my problem. I will never buy anything at all from Sears ever again. As you can tell, I am very angry. The techs are excellent. The rest of the "service" isn't worth the many hours of hassle I had to endure.
James I,
Jerseyville, ILEFFICIENT
Humberto was GREAT. He not only fixed my door but he wiped up the vent grease and took pictures of all my appliances to add to my profile. He goes above and beyond. Thank you
Krystal W,
Santa Ana, CAWashing Machine Repair
Simeon did a great job getting our washing machine up and running quickly.
Jeffrey S,
Cincinnati, OH5 stars
I rate Dallas M with a 5 star. 1. He was on time 2 Knew what he was doing, explain what needed to be fixed and ordered parts that were needed. 3. Parts came within 3 days 4. Dallas came on time to fix the Dish Washer and explained what he did.
Ronald O,
Kent, WAAngel is amazing
Angel was a pleasure to work with. He explained everything he was doing and went over what it all meant. He was friendly and professional.
Ariana J,
Fort Worth, TXService for dryer
Very professional—problem with dryer remedied. Would use this service again.
Vicky B,
Mcgregor, TXBosch dishwasher
Installation of parts ordered complete fast and efficiently. Great service.
Connie K,
Metamora, ILTechnician
He was very knowledgeable, experienced and patient. He was great.
Linda D,
Toledo, OHPunctual, knowledgeable & thorough
Joseph kept us up to date with arrival time and CS text alerts were too. Joseph immediately diagnosed the service and completed within a timely fashion. We are very pleased with the Sears Appliance Repair Service -Olivers Hutto, TX
Ana O,
Hutto, TX