Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
167.8K
Average Rating
4.7/5
CHECK AND FIX THE DRYER
John is a very good technician, he knew what to do and is a kind person.
Martha A,
West Palm Bch, FLQuick, friendly, efficient
Good experience - glad to have our dishwasher back online.
Fred C,
Tulsa, OKService call
Great job very personal. Through inspection of my stove. Explained things to me about stove I didn't know
Bonnie D,
Clymer, NYJames
Very good job and a very good tech and professional a really nice man. Had the problem fixed in no time and took the time to explain things and very knowledgeable.
James W,
Maryville, TNGood service
The technician was friendly and knowledgeable. He checked everything to make sure my appliance was working the way it should be.
Sherrie H,
Lawton, OKAmazing!
Thank you for your help! Appreciate you coming on short notice and fixing my Maytag washer! Gold stars all around!
Keven C,
Whittier, CADishwasher
Chingiz was very good and fast. Found the problem and fixed it in a workman like manner. Kudos to him However, the way Sears deals with customers is abominable. Your system of contacting the customer needs an overhaul. I spent over and hour going from one robot to another without getting the information I was after. I just wanted to know if my technician was coming in the AM or PM. An appointment scheduled from 8:00 AM to 5:00 PM is totally absurd. Your company knows in advance what number on the technicians call list the customer has been assigned. You have been in business long enough to determine an approximate time the customer is slotted, AM or PM.
Alexandra C,
Leawood, KSFixed - no parts needed
Claudio came prepared with all tools and parts. He spent time to diagnose the problem which was contrary to the initial symptoms. In the end not new parts were needed only removal of a piece of plastic that jammed the lock mechanism of the microwave. He fixed the problem without trying to sell us unneeded parts. Great job.
Duncan W,
Roseville, CADryer repair
Good experience. Took care to leave everything back in place.
Lynn W,
Jersey Village, TXGreat job
Gregory did a wonderful job was very professional and any mess that occurred he did a great job cleaning it up. He answered all my questions .I would recommend Gregory to my friends and family.
Tammy H,
Thomasville, GA