Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Dryer repair
May 07, 2026
Overall rating

Repair was done well and quickly. He arrived when scheduled

Lisa G,

Howell, NJ
Mohammad
May 07, 2026
Overall rating

Mohammad was truly great. He explained the repair and went above and beyond. Thank you!

Pru P,

Temple, TX
Mitch is great!
May 07, 2026
Overall rating

What more can I say? Thank you, Mitch! Appreciate you!

Patrick B,

Markleville, IN
Quick and efficient
May 07, 2026
Overall rating

Knew right away what was wrong and was able to fix it quickly.

Torey J,

Homer, MI
Billy
May 07, 2026
Overall rating

The service provided by our Sears technician deserves an A PLUS He was thorough, polite & professional.

Carole& T,

Brentwood, TN
David
May 07, 2026
Overall rating

David was wonderful! Communicated with me, arrived and time, was so kind and helpful.

Suzanne G,

Tunkhannock, PA
Excellent Technician
May 07, 2026
Overall rating

He quickly assessed what the problem was with my dishwasher and ordered the part. When the part came, he was able to install it quickly and efficiently. The technician was great, the issue is with their horrible AI reporting system. Both the phone and online system are ineffective, inefficient and frustrating. I ordered tune up on other appliances. Dates were set for service then cancelled by them. When I tried to reschedule I was told no appointments were available "is there anything else they can help me with" . This has gone on for days.

Maureen L,

Chester, VA
Great work!
May 07, 2026
Overall rating

Kevin did a great job pinpointing the problem with the ice-maker and installing its replacement. Was very friendly and very professional!

Louis D,

Rochester, NY
Stove issue resolved
May 07, 2026
Overall rating

Andre was friendly and thorough. He took his time to figure out what was wrong with my stove. He was also patient in explaining the situation. I am very pleased with his service.

Luz C,

Pembroke Pines, FL
The Best Technician Out There!
May 07, 2026
Overall rating

Jeff was an amazing technician!! He walked through the problem start to finish with us and gave great insight on how our unit works and what might have been the cause. He also gave great tips on what we can do to improve our experience with our unit to make sure it runs in tip-top shape!! He is a rockstar!

Emma S,

Pasadena, MD