Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Excellence by Salvador
Very professional and explained everything so we could understand the problem. He was very educational on how we could help our washer last longer. If we have any more problems I will be sure to call on him again.
Jewel B,
Salinas, CARichard N was excellent in providing service for sears
Excellent work by Richard N when checked the refrigerator. Polite and knowledgeable Thank you
Raed Y,
East Lansing, MIGood Man
Alex was a pleasure to have in my home. Sears AI communications has to stop. Alex was great, but I may not hire Sears ever again because of the useless AI texting and email communications that I received while waiting an entire day for service. AI kept moving the arrival time back later and later, and then after 5:00pm, AI just cancelled on me. Then I had to reschedule for another day…. That day same thing 8:00-12:00 arrival kept moving later and later until Alex contacted me and arrived at 4:30. Terrible terrible AI.
Denise S,
Marietta, GAFilter problem
Problem solved. He did an outstanding job. The filter holder would not extract the filter. He totally worked it over and now it works fine. He did an excellent job.
Lee B,
Jacksonville, ILKnowledgeable, friendly and efficient
Darren was able to correctly diagnose and quickly fix the issue with my dryer.
Janet S,
Oakland, CAWasher
Exelent work very good technicians and great person I'll give 5 stars
Wvaldo M,
Rodeo, CAGreat work
Stacey was very polite and when he arrived he got right to work and finished the work quickly.
Beth R,
Waynesville, MONicely done.
Thank you for your service and technical support and knowledge
Rhonda W,
Los Angeles, CAWasher
Happy with service, had a repair man here in a timely manner and fair reimbursement amount to replacemwasher
Richard H,
Southport, NCFantastic technician!
Sami was great at figuring out the problem which was not straightforward. He found the source of the musty smell in our washer and cleaned and fixed it. All the while friendly and helpful showing me what was going on.
Shannon H,
Walnut Creek, CA