Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Bryan's Analisis
May 21, 2026
Overall rating

Bryan's visit was on time and we got warnings the day before as well as the morning of. This helps us to plan our day and we are grateful. Bryan was very amiable and very knowledgeable. We learned a lot from talking to him about dishwashers an how the function best. We are sorry that our dishwasher could not be easily repaired as we have enjoyed it for many years. Thanks.

James T,

Mendham, NJ
Riding Lawnmower
May 21, 2026
Overall rating

The service technician was on time and very helpful in making the Lawnmower was able to used again for many years.

Kevin B,

Irwin, PA
Brian was great
May 21, 2026
Overall rating

Brian was great. Curious and informative. Would have him back

Ron P,

Columbus, OH
Prompt and Knowledgeable Technicians
May 21, 2026
Overall rating

Great experience. They responded quickly, showed up when scheduled, and identified the problem with my washer right away. I did not proceed with the repairs because I could purchase a new one for about the same price. I am satisfied with my overall customer experience and will call Sears Home Services if I have additional needs in the future.

Penny O,

Ragland, AL
Sears service review.
May 21, 2026
Overall rating

Brandon was GREAT! Timely professional service! NOTE; your AI phone, texting and email service is HORRIBLE! It is so bad. Too many redundant texts and phone calls all confirming what I already confirmed. Your AI SERVICE IS SO BAD I AM STRONGLY CONSIDERING ENDING MY SUBSCRIPTION!

Stephen M,

Fredericksburg, TX
Washing machine
May 21, 2026
Overall rating

Even though the washing machine would not mess up like it was when I called it in the Dean told me what I needed to do if it messed up again and to make sure I call back

Don F,

Corsicana, TX
Excellent service!!
May 20, 2026
Overall rating

Jorge went above and beyond to provide excellent AC repair service. He was professional, knowledgeable, and took the time to make sure everything was working perfectly.

Mayra D,

Orlando, FL
Got Us Working Again
May 20, 2026
Overall rating

Harvey did a great job diagnosing a failing User Interface Board on our combo machine. Got it fixed quickly, and a great personality.

Giles C,

Fort Worth, TX
Appliance repair
May 20, 2026
Overall rating

Richard did an awesome job. Within a matter of minutes he diagnosed the problem with my dishwasher, got the part ordered, and set the appointment date and time for instillation. Thank you so much

Jana M,

Nacogdoches, TX
,no thanks!
May 20, 2026
Overall rating

Great experience and excellent advice on service value of this situation 👍

Zack Y,

Church Point, LA