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  1. Repair
  2. KitchenAid

KitchenAid freezer leaks water

Common reasons your KitchenAid freezer leaks water

The most common reasons your KitchenAid freezer leaks water are a clogged drain tube, failed compressor or a clogged water inlet valve.

  • 42%

    42% of the time it's the
    Drain Tube

  • 14%

    14% of the time it's the
    Compressor

  • 11%

    11% of the time it's the
    Water Inlet Valve

  • 33%

    33% of the time it's the
    Something else

  • Schedule your freezer repair now!

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    Most common repairs needed to fix a KitchenAid freezer

    Drain Tube Replacement

    A clogged drain tube is often the problem causing a freezer to leak water. The defrost drain tube carries water formed during the automatic defrost cycle away from the evaporator and into the defrost drain pan at the bottom of the freezer. Water can freeze inside the drain tube and prevent water from draining. The water will leak out of the freezer when the defrost drain tube is clogged. When you see your freezer leaking water, schedule service through Sears Home Services. We’ll send a technician to your home to fix the problem.


    Compressor Replacement

    When you see water leaking from the freezer, a failed compressor could be causing the problem. When the compressor stops, the freezer won’t continue to cool and ice and frost inside the freezer will start melting. Water will begin leaking out of the freezer as the ice and frost melts. When you see water leaking from the freezer and you don’t hear the compressor running, schedule service through Sears Home Services and will send a repair technician to your home to fix the freezer.

    Water Inlet Valve Replacement

    When a freezer water inlet valve is clogged, it impacts the proper functioning of the ice maker. If the water valve fails to open, the ice maker won’t receive the water necessary to produce ice. In some instances, a malfunctioning water valve can cause the ice maker to cease working entirely. A clogged valve may also lead to water leaking, particularly near the water valve assembly. If the water valve fails to close, water flowing into the ice maker may leak to the evaporator and fan, subsequently freezing into a solid block of ice. This impedes airflow, compromising the proper cooling of the freezer compartment.

    What to expect when you experience a KitchenAid freezer leaks water issue

    How is the leaks water problem fixed?

    Correcting most leaks water problems usually involves replacing the drain tube, compressor or water inlet valve. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer that leaks water

    When the freezer leaks water it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer leaks water diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


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    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


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    Freezer repair

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    Additional resources to help you fix your KitchenAid freezer

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    Kitchen Storage Solutions

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    5 Most Common Freezer Problems and Solutions

    Don’t let your freezer freeze you out. We’ll help identify the likely causes of the most common freezer repairs.

    Has your frozen food lost its chill? Is your meat so freezer-burnt it’s entirely white? Is the freezer moaning and groaning like Old Man Winter himself — or worse, not working at all?

    When your freezer isn’t doing its job, it might not be a catastrophe requiring a repair or all-out replacement. Before calling in the experts for a repair, you can sometimes do a little sleuthing yourself — armed with some inside information from the technicians at Sears.

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    How do I defrost my freezer?

    While most upright freezers have automatic defrost systems that prevent frost buildup continuously, many chest freezers need to be manually defrosted when ¼ to ½ inch of frost builds up inside the freezer.

    Additional possible KitchenAid freezer symptoms you may experience

    • KitchenAid freezer door not closing
    • KitchenAid freezer drawer problem
    • KitchenAid freezer leaking
    • KitchenAid freezer leaking water
    • KitchenAid freezer light not working
    • KitchenAid freezer not cooling
    • KitchenAid freezer not working