Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Dryer repair
March 16, 2026
Overall rating

Very professional, area was left very clean, Repair was made in a timely manner.

Guy D,

Staten Island, NY
Quick and easy!
March 16, 2026
Overall rating

Arrived on time as scheduled, repair was quick and easy.

Eric S,

Sharon Hill, PA
Refrigerator and dryer
March 16, 2026
Overall rating

Jim gave exceptional service on my refrigerator, along with advice regarding what I need to do between service calls. He mentioned that he could take a look at the dryer and he cleaned that all up good so I don't need to worry about fire. He is a very personable and professional representative of your company.

Cheryl E,

Berwick, ME
He is Great
March 16, 2026
Overall rating

Me. Robert is a great technician and he did a great job

Sreedhar C,

Columbus, NJ
Excellent service!
March 16, 2026
Overall rating

Andrew was prompt, knowledgble and provided updates. Unlike the previous Sears tech that came and misdiagnosed the issue. Never gave an updated other than Sears will let you know when the part arrives. Made an appointment, took the day off and the tech never showed up. After calling American Home Shield and turns-out he has closed the ticket. SEARS you should be ashamed for hiring tech like this. Andrew in the other hand was opposite, professional, diagnosed and ordered the correct part. Part came Fedexed. Awesome tech.

Carmelo A,

Wantagh, NY
Repair
March 16, 2026
Overall rating

Repairs were done efficiently and correctly. Repairman was great and knowledgeable

Reginald T,

Galveston, TX
Excellent service
March 16, 2026
Overall rating

Service tech arrived on time and found the issue in less than an hour.

Michael D,

Fayetteville, NC
So helpful and friendly
March 16, 2026
Overall rating

He was great. He was really polite. He was knowledgeable. He identified the problem quickly and told us the solution.

Kristina S,

North East, MD
Excellent tech
March 16, 2026
Overall rating

Robert was great to deal with ! Explained what was wrong , gave us some advice , polite and courteous. We would definitely call again when one of our appliances need to be fixed !

Angela B,

Pine Bush, NY
Outstanding
March 15, 2026
Overall rating

Hector was the consummate professional On time, courteous and extremely knowledgeable.

Toni C,

Daytona Beach, FL