Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Dryer Repair
Repairman came during a severe thunderstorm warning today. He repaired the dryer in about 15 minutes. We are very satisfied with his work.
James B,
Garland, NCBennie
Bennie was amazing. He was very thorough and friendly. Fixed my dishwasher fast just in time for out of town guests.
Kim S,
Daytona Beach, FLOutstanding service every time
I'm so thankful to have found a reliable company that I can call for a variety of home repairs. Every time I have called Sears, they have provided top notch customer service and solved the issue at hand. Today was no different. Cliff arrived on time and was incredibly friendly and professional. He was methodical and intentional in replacing a part for my LG oven. He took his time to make sure everything functioned as it should before leaving and reviewed the home warranty program. This level of kindness and professionalism has been consistent across all my calls to Sears. It means a lot to be able to count on skilled people like Cliff — thank you!!
Megan B,
Mount Pleasant, SCTom, a friendly expert who takes care of you
Tom knows his stuff. He knew everything about my random GE dryer. He was friendly. He was personable. He made recommendations that made sense and cared about how much I was spending. I highly recommend him and Sears Home Services. Tom is OUTSTANDING.
Steve H,
Glen Ellyn, ILDryer repair
Fast and efficient repair as well as professional approach. Communication was excellent with regards to arrival time.
Julio A,
Mandeville, LATech was great, AI CONTACT NEEDS TO GO
Edwardo did an excellent job, clean and efficient to carefully drain water from pump and not spill anything on the floor. The "AI SYSTEM" is worthless. Next to impossible to get to a customer service representative. Calling main number for Sears's home service contacts you to "AI" with no real results. "AI" finally tells you that if you have more questions to contact sears home services. How do I call sears home services when that is who I called in the first place. How stupid are you that in order to save money and not hire humans, you throw out your customer service representative. Haven't you figured that out, customers are unhappy with "AI". Maybe you as a decision maker should be replaced with "AI" and we may get better results.
Tom N,
San Antonio, TXDryer repair.
Great experience! Very professional and knowledgeable! Fixed the problem on the visit!
Chris U,
Walnutport, PATechnician very knowledgeable.
Arrived on time, quick to determine the issue. Would recommend this company for service calls.
Hope R,
Auburn, ALService was quick and efficient
Dino was friendly and knowledgeable. What more can I want for my washer repair but efficient service and I got that. Thanks Dino!
Barbara W,
Excelsior Spg, MOWasher
Zach was very efficient and courteous. He did a great work and so far my washer is working great!
Claudine P,
Saltville, VA