Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Helpful
May 23, 2025
Overall rating

He helped me understand what was wrong with my dryer and where to go from here.

Samantha H,

Heritage Ranch, CA
Roman
May 23, 2025
Overall rating

Timely, efficient, polite, a very good experience. Thank you Roman!

Judi G,

Palm Desert, CA
Marshall Bernstein
May 23, 2025
Overall rating

George was very personable yet professional was very efficient in getting the job done ran tests to make sure that the installation was done correctly. Handled moving our possessions in order to get to the areas he needed with care. Provided us with an update of what he did before he left. Also, let us know what to expect as a result of his installation.

Marshall B,

San Antonio, TX
Great experience
May 23, 2025
Overall rating

Knowledgeable, prompt and professional. Arrived at said time. I will use his services if needed again.

Ryan W,

Okarche, OK
Dryer Repair
May 23, 2025
Overall rating

My parts came in early and so was my schedule. Brian showed up when he said he would and was proficient in his job and explained the repairs.

Eric S,

Yuma, AZ
Fast Great Service, Friendly
May 23, 2025
Overall rating

Great overall experience, Mark was great, explained everything that happened. On time, and knowledgeable. I will use them again for sure.

Clay M,

Rialto, CA
Excellence!
May 23, 2025
Overall rating

Jamie showed up as expected to figure out what was happening with our A/C. Before he started to work, he explained the fee as well as an additional fee (very reasonable under $80) if it turned out to be regular maintenance. After paying the initial service call fee, he started working on our issue. After taking care of our issue, (it turned out to be an issue of maintenance which isn't covered), he collected the remaining repair fee. He explained what he did and how to keep the issue from happening again. Jamie was very professional and very knowledgeable. He is an asset to Sears! Thank you for taking care of our repairs.

Dianne,

Montgomery, TX
John was great technician'
May 23, 2025
Overall rating

John was on time ,explained everything in terms I could understand and was great !

Terry H,

Chandler, AZ
Fridge service
May 23, 2025
Overall rating

Joel let us know he was on his way. He is an excellent technician very, professional and explained what would fix the problem we were having. Since the fridge is old we are just going to replace it. If we have problems with any of our appliances we would want him to provide service for us!

Carol B,

Springdale, AR
Great service!!
May 23, 2025
Overall rating

As soon as he came here, he got to work! Great customer service!

Tondra M,

Fort Mitchell, AL