Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
161.9K
Average Rating
4.8/5
Freezer Repair
They were very quick and efficient. I bought the service repair warranty for all my appliances.
Shalaunda K,
Murfreesboro, TNservice
Ricky was courteous and fixed my dishwasher. He was on time and called ahead to let me know when he would arrive. He was careful with my floor.
Mary M,
Eagle Lake, MNGreat help
McLeod did an excellent job, and was able to quickly identify and resolve the issue. Unfortunately the part was not available during the first visit so he had to return but that was not his fault. It is disappointing that I have had to spend the last 3 weeks without a working refrigerator, especially considering that this one is only 5 months old.
Jeff N,
Palmyra, NYExcellent Service
Richard arrived on time and completed the installation of the parts. He was knowledgeable and able to get my dryer restarted. Kudos to him!
Kia C,
Deerfield Beach, FLFriendly
He was very friendly and explained my issue to me and gave me confidence going forward in trusting Sears.
Kevin H,
Decatur, GAPatricio was careful and thoughtful
He provided thoughtful guidance as the repairs might cost more than the appliance is worth and gave options for proceeding.
Lynn L,
Oakland, CAWhat does this mean?
Roberts showed up and miracles happened. The machine started doing its job. He told me the gear box was likely going to go out. He told me the price to replace and I practically fainted. I gladly paid the amt for the call and will be on the look out for a new washer. I am sad that there is no place to buy another Kenmore. It's the only brand I've owned .
Susan A,
Stapleton, ALowner
Bill was well in communication and information, explained what he was looking at.
Steve W,
Menifee, CAGreat Technician
Professsional, kind, and experienced. Knowledgeable in this Samsung ice maker nightmares.
Karen W,
Bellingham, WADefinition of what a service call should be
Very professional. Took the time to answer my questions and listen to my concerns. He was here on time. In contrast to previous service visits, he actually made a follow up call to update me as he said he would
Sean H,
Milwaukee, WI