Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Freezer technician
April 21, 2026
Overall rating

We were very much satisfied. EXCELLENT Technician. Explained everything thoroughly.

Patricia G,

Yuma, AZ
Excellent technician
April 21, 2026
Overall rating

Pernell knew what the problem was before he even opened the outside unit! Answered all my questions, polite and knowledgeable. Would welcome him in my home again. Pleasure having him!

Sandra B,

Elgin, SC
Shout out to Randy.
April 21, 2026
Overall rating

My tech Randy showed up early, was extremely professional and knew was doing. He was here every bit of 5 minutes. Diagnosed the issue, fixed and was in the wind. Thanks Randy! 🫡 Big Salute

Marlin A,

Jacksonville, FL
Brian was great!
April 21, 2026
Overall rating

Brian is very professional, friendly and efficient. Everything went great with his service. Thanks!

Michael S,

Yuma, AZ
Cafe Induction Unit Repair
April 21, 2026
Overall rating

Robert was very pleasant and knowledgable. The Cafe unit being totally electronic, so finding the issue was difficult. It appears that the user interface connection was loose. Robert unplugged and reinstalled it. The unit now works. It appears that the interface connector was loose, probably during factory installation or kitchen installation.

Rick B,

Charlotte, NC
Great ice maker repair
April 21, 2026
Overall rating

Kevin was polite and respectful. He got my ice maker repaired in record time. Nice friendly guy.

Marilyn A,

Southfield, MI
Thanks for your patience
April 21, 2026
Overall rating

Great Service by Luis. Terrible experience with Sears, no ability to talk to anyone. Charging my credit card 2 weeks before the service was provided is completely unacceptable. I pay for services when the service is complete, not in advance. I will probably never use your service again because of this.

Frederick L,

Aurora, IL
Service done by Sears technician Andrew
April 21, 2026
Overall rating

Was very helpful and understanding. Showed me what to do in case problem should occur again.

Jose Z,

San Antonio, TX
Always excellence
April 21, 2026
Overall rating

This person has come several times to my properties and is the best out there

Ennio M,

Miami, FL
Dishwasher
April 21, 2026
Overall rating

Ronnie was exceptional. His service was so nice and great.

Diane M,

Kill Devil Hills, NC