Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Danny was great, I still have a problem though
Danny was very friendly and was able to identify the problem. But now that there is a load in the washer it's doing it again. The back metal plate that covers the back of the washer is bent and it's scrapping against the drum. He tried straightening it out. And when he left it was fine but now that I have a real load in the washer it's making the noise again. I'd like someone to bring a replacement plate or come back out to try and fix it again please. I already paid for this to be fixed.
Rebecca W,
Lynchburg, OHProfessional & Thorough
The technician arrived as scheduled and completed the job efficiently. She diagnosed and explained the issue clearly.
Stephanie S,
Dorchester Center, MACustomer
Damien was very honest with the refrigerator repair. Would recommend him anytime
Barbara Y,
Bourbonnais, ILTechnician was great, technology not so much
David was great. Came in and diagnosed the issue right away. While the cost of the repair was really high ($391, to clean out a blocked drain hose and steam some ice build up) at least I didn't have to buy a new fridge. What wasn't great was the obnoxious amount of phone calls and texts from the AI with irrelevant updates. I got 12 calls, many of which hung up when I answered. And texts that didn't really give me any meaningful updates.
Vincent H,
Glendale, WIDryer repair
Cortez did a fantastic job diagnosing the issue, ordering the part, and finishing the repair. I am very pleased.
Janet Z,
Madison, ALDryer repair
Repair well done and very friendly person and professional. Arrived right on time.
Yolanda R,
Houston, TXExcellent
Professional, kind and very helpful! They did a great job!
Katherine C,
Mount Pleasant, MITech
Nigel was excellent and professional. Good tech. Good guy! Thank you.
Kimberly C,
Kill Devil Hills, NCDave is the best
Dave did the usual great job in the spring tune up off my riding mower. Thank-you Dave!!!
Stephanie P,
Fenton, MIAppliance repaor
Great experience and service! Awesome personality and made the repair. Highly recommend Sears Home Service!
George N,
Hebron, MD