Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

161.9K


Average Rating

4.8/5

Excellent Professional Service
April 25, 2025
Overall rating

Kenneth was very professional in solving the problem with my oven.

Timothy M,

Christiana, TN
Excellent technician!
April 25, 2025
Overall rating

Raphael was timely, professional, knowledgeable, and friendly. Excellent service experience beginning to end!

B,

Ormond Beach, FL
Ice maker repair
April 25, 2025
Overall rating

Enrique was very thorough and completed his assessment of our ice maker problem. He explained his results clearly. Unfortunately he was unable to access the needed parts to complete this repair.

Carole C,

Clermont, FL
Professional, Personable
April 25, 2025
Overall rating

Jonel arrived precisely as the program predicted. Addressed the issue with the water supply to the refrigerator, discovered the minute failure in the feed line, calculated the labour charges and presented me with the 4 options available to procede. I chose, Jonel repaired and the service was completed in just over an hour. 6 hours later and the ice and water system is functioning perfectly. Jonel is a professional and pleasant technician who displays competence in his work and the sales pitch which is expected of him. He is an asset to the company.

Roger F,

Portland, OR
Michael
April 24, 2025
Overall rating

He was on time, efficient, found the problem and repaired my stove.

Delphine J,

Fort Mohave, AZ
Cheryl G washer
April 24, 2025
Overall rating

Absolutely great! He's very conscientious and worked very hard to get at the problem! Did a super job!

Cheryl G,

Marion, IL
Excellent service
April 24, 2025
Overall rating

Patrick was professional, timely and very knowledgeable on dryer repair.

Don B,

Groves, TX
Good service
April 24, 2025
Overall rating

He was thorough and honest. Good job! I appreciate his experience with this type of problem.

Kathy A,

Gonzales, LA
Dishwasher
April 24, 2025
Overall rating

A teacher. We learned we're using too much soapy priducts. Cascade pods, liquid and splashless clorox. He told us to stop one of the Cascade products and add Jet Dry. It was such a relief to learn we don't have to replace our dishwasher, just change our process. Thank you Mr. William P.

Ronald A,

Charlotte, NC
On time and professional!
April 24, 2025
Overall rating

James showed up right on time and wa super professional. He's a great technician and a good guy too.

Byron S,

Bellingham, WA