Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

161.2K


Average Rating

4.8/5

Best ever
April 21, 2025
Overall rating

Conrad came to our home to fix a broken ice maker on our Frigidaire Professional refrigerator. On the initial visit he quickly identified the problem and ordered the parts needed on line. I said quickly identified; but he had to go through quite the contortions to discover the problem. The parts were delivered to my home a few days later; and today he returned and fixed our ice maker. He is efficient, cordial and clearly very knowledgeable. We also had a very good experience with the communications re our scheduling. Thank you, Nan H.

Nan H,

Webster, NY
Service repair technician
April 21, 2025
Overall rating

Very thoughtful, thorough and good at explaining things , took his time explaining stuff also. Very satisfied with the service, signed up for the home warranty as well. I tried to change my last name on this site but it wouldn't let me . My last name is Dunn, please change this. The AI got it wrong.

Sheila Dunn,

Corinth, KY
Mark was great professional and extremely capable
April 21, 2025
Overall rating

Mark is an asset to your company! Professional and competent

Arlene M,

Nashua, NH
Happy Customer !
April 21, 2025
Overall rating

Robeson 's customer service was amazing , He was very polite, very professional. Definitely would use your services again if he was my technician. Thank you !

Laura N,

White Plains, NY
Great!
April 21, 2025
Overall rating

We had a great experience, our tech was polite and quick.

Alexis M,

Rochester, NY
Refrigerator Service call.
April 21, 2025
Overall rating

Very pleased with the service call. Preston is very knowledgeable and professional. I would recommend Preston as a service tech as a Sear representative who knows what is is doing. Well done!

Richard O,

Corolla, NC
Service
April 21, 2025
Overall rating

Professional, prompt, explained in detail the problem with the washer & my options

Mary B,

Georgetown, KY
Refrigerator Repair
April 21, 2025
Overall rating

Did a very good job and on time. Would recommend

Charles U,

Lake Wales, FL
Excellent Service
April 21, 2025
Overall rating

We were extremely pleased with the service Kareem provided! He was very thorough and knowledgeable about what he was doing. He was a very personable young man who would give you his honest professional opinion! If I ever have a problem with my refrigerator again, I hope I can get Kareem to be my technician! I highly recommend him and Sears home services for hiring such qualified people!

Carole S,

Denver, NC
Prompt, polite and effective
April 21, 2025
Overall rating

Erik was on time, polite and worked prompt and efficient until the unit was up and running. You can tell he is experienced and knowledgeable

Maria G,

Miami, FL
Appliance Repair & Home Repair Services Reviews