Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Knowledgeable and professional!
April 24, 2026
Overall rating

He was very kind to explain to us with detail the issue with our refrigerator. Unlike other people, he didn't try to take advantage of our lack of knowledge. 100% trustworthy, he deserves a rise!

Cathy A,

Sierra Vista, AZ
Courteous and Informative
April 24, 2026
Overall rating

Jose was very thorough. He showed me pictures of the AC unit, explained how he diagnosed the potential issue, and let me know next steps with my home warranty coverage. Thank you!

Ed/ellie W,

Tempe, AZ
Repairman, Ralph
April 24, 2026
Overall rating

RALP FID A VERY GOOD JOB AND EXPLAINED WHATVWAS DONE AND ANSWERED ANY QUESTION WE MIGHT HAVE HAD . WE APPRECIATE HIS WORKING TO GET OUR MACHINE RUNNING AS QUUICKLY AS POSSIBLE AND DOUBLE CHECKING HIS WORK

Willie R,

Pueblo, CO
Repair
April 24, 2026
Overall rating

WAS fast and efficient . Very courteous and cleaned up any mess.

Kathleen L,

Friendship, WI
Needs a 10
April 24, 2026
Overall rating

Prompt, polite efficient. Gary is great. You need to ditch your stinking AI!!! It's harassment plain and simple. 5 calls this morning saying the same thing.

Julie J,

Battle Ground, WA
Washer repair
April 24, 2026
Overall rating

Excellent experience, Robert is very knowledgeable and fast. Project completed in record time.

Mark J,

Trinity, TX
Andrew Rating
April 24, 2026
Overall rating

Five star. Andrew gives fantastic customer service. He goes above and beyond.

Sandra B,

Aiea, HI
Dishwasher
April 24, 2026
Overall rating

Mike was very good. A very pleasant man. Thank heavens our dishwasher is up and running. Thank you Mike

Corinne M,

Mohave Valley, AZ
Refrigerator service….
April 24, 2026
Overall rating

Dino, my technician, was prompt, knowledgeable, very professional and friendly. He quickly diagnosed the problem with my ice dispenser. Dino serviced it, tested it after work was completed. He thanked me for being a Sears Master Protection Plan customer. Richard

Richard B,

Palatine, IL
Great Service!
April 24, 2026
Overall rating

Kaamil was knowledgeable, polite, and efficient! He was able to repair my refrigerator in a timely fashion. Thank you so much, Kaamil.

Anne C,

Laurel Springs, NJ