Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great person very knowledgeable
April 28, 2026
Overall rating

Great person very knowledgeable But the only problem is you guys don't have live agents to speak with there's no live communication and that is very frustrating I need to speak to someone

Anas A,

Lincoln Park, MI
Caleb R
April 28, 2026
Overall rating

Caleb was polite, respectful, knowledgeable, efficient and very professional. Tom

Thomas H,

Zionsville, IN
Refrig repair
April 28, 2026
Overall rating

Isaac was very professional and did a great job with the repair.

Robert G,

Buffalo, TX
Great and professional
April 28, 2026
Overall rating

Jim was awesome, professional and responsive. This is the second time he has come to my home and I would call on him anytime for my issues!

Ashley M,

Chuckey, TN
Warren
April 28, 2026
Overall rating

Warren was al system here when he said he would be & was very polite & professional. This was the 3rd or 4th time he had to come out due to issues with parts ordered. One was broken when it arrived, one was left at someone else's house & one said it was delivered to Marconi but wasn't delivered. You should really check on your delivery & ordering services. I live in the city & my front door opens to the sidewalk & it is apparent that packages should not be left. No notice that the part was delivered & they should've at least knocked on my door so I know to pick up the package before it gets stolen!

Stephanie D,

Saint Louis, MO
Dishwasher repair
April 28, 2026
Overall rating

Promptly arrived. Quickly diagnosed the issue and repair was made quickly.

Jaime D,

Staten Island, NY
Replace part on washer
April 28, 2026
Overall rating

Technician came in on time put the part on the washer and was in and out in less than an hour. Thank you so much

Sabrina T,

Country Club Hills, IL
Service technician was throw and knowledgeable
April 28, 2026
Overall rating

Very pleased with work done. With time spent in getting the repair done.

Dave J,

Sanford, NC
Nice
April 28, 2026
Overall rating

Professional and got the job done quickly but with care

Sarah H,

Revere, MA
Technician-Joshua
April 28, 2026
Overall rating

The technician, Joshua, was Professional, friendly, and knowledgeable about the dishwasher's problem, and Sears' services.

Pat S,

Detroit, MI