Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Professional
Very professional and came on time. He took the time to explain things
Grady V,
Franklin, TNExperience makes a difference
Vish came by because the previous diagnosis didn't seem right to me. The first guy used google and ai to diagnose the problem. Vish used 20 years of experience. But I can't get my dishwasher fixed because there's 800 bucks wrapped up in a previous part and work order that I need refunded— from the wrong diagnosis.
Christopher H,
Saint Paul, MNFridge repair
Found problem really fast and was very nice thank very much
Scott W,
Bunker Hill, INA+
Tim was A+. Timely and efficient. Very pleasant. Best we 've had.
Susan Y,
Valley City, OHAwesome Tech
Kept in great contact through the whole process. Did a fantastic repair job. Couldn't have asked for better. Thank you.
Jarrod R,
Durant, OK5 stars
Omar was amazing.. he explained everything in detail in what was wrong with our machine and he helped us out in answering all of our questions.
Alexa C,
Mcallen, TXAwesome service - above and beyond!
Mehrdad was so friendly, helpful and attentive. He had to give us the bad news that our fridge was not repairable but he spent a good deal of time explaining to us what features and brands to target in our next purchase for the best reliability and durability. We are very grateful for his help!
Tami W,
Shoreline, WAneeded ice
Was given an appointment on 4/20/26 to get my ice maker fixed, the technician in this case came to my house the week before and ordered the part. Come 4/20/26 I was waiting for the technician to arrive, got a text after 3 PM asking if I had received the part, I was unaware that I was getting the part sent to me or to expect this part. Since I did not have the part I wasted a day at home waiting for the technician and the ordered part that did not arrive. Eventually the part arrived 4/25/26, and a new appoint was made for 4/27/26, the technician came in installed the part and had an extra ice marker with him just in case. The ordering system needs a bit more work, but the technician sent solved the issue I had with my ice maker. Thx
Carlos R,
Orlando, FLTech was awesome
Came in, was super friendly and knowledgeable, and got everything fixed up super quick! Great asset to the company.
Max N,
Sherrills Ford, NCGreat courteous, repairman.
Jerome came at the end of a long day. He explained what was wrong and how to fix it. Jerome can come to my house everything the air conditioner has at problem.
Earleen B,
Metairie, LA