Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Great service and very kind
June 09, 2025
Overall rating

Dan was fantastic. He was helpful, efficient, polite, and took care of the problem very quickly.

Terry R,

Denver, CO
Ice maker repair
June 09, 2025
Overall rating

Great guy and honest and diagnosed it quickly and efficiently!

Victor v,

Valley, AL
Fixed dryer
June 09, 2025
Overall rating

He was very quick to spot the problem and explained it to where I understood it. I would recommend him to any one who's having problems with their LG. I hope next time I have a problem with my LG, he will be the one working on it.

Bertha G,

Angleton, TX
Service
June 09, 2025
Overall rating

Excellent service! Fast and efficient. Right on time and very friendly. Thanks!

Gayle P,

Spokane, WA
Knowledgeable, Friendly, Trustworthy
June 09, 2025
Overall rating

From the minute you meet Dan you will be at ease with his sincerity, knowledge, and wisdom. He is thorough in his assessment and communication. He provides transparent options backed by his years of experience. He is an awesome authority for the work he does and an amazing ambassador overall for Sears.

John H,

Tucson, AZ
Dryer sensor issue?
June 09, 2025
Overall rating

Jacob was very thorough. Did a wonderful job ,but what I don't like was that he was telling me how to use my dryer, and I don't like anybody telling me how to use my Dryer. I want my Dryer on sensor not on Dryer time..

Roberta S,

Hamden, CT
5
June 09, 2025
Overall rating

Karl was very pleasant and knew his job very well.

Margaret M Martelli,

Shrewsbury, NJ
Great tech!
June 09, 2025
Overall rating

He was professional and communicative. He clearly explained what the problem was and give a good recommendation for preventing a similar issue.

Terence K,

Fern Park, FL
Amazing
June 09, 2025
Overall rating

Great tech fixed the issue. Kind and knowledgeable on appliances

Tracey I,

Sparta, NJ
Very efficient repair of dish washer
June 09, 2025
Overall rating

Excellent response!! Made work request late Sunday evening and had a response Monday morning and had the work completed by 11:30am Monday. Had the part in his truck. I would highly recommend Bernard for any appliance repair.

Paul M,

Big Flats, NY