Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

168.3K

Average Rating

4.7/5

Marc was great. Company needs improvement
June 21, 2025
Overall rating

We Recently needed an oven repair. Marc, the technician, was very nice, professional, knowledgeable. 5 stars to him. But the appointment process is terrible. Once an appoint is scheduled, your time frame is between 8-5 on the day of appointment. Window never narrows for you to plan your day. Twice, my appointment was cancelled. First time at 4pm. The second time was 11:30am. I understand that there is a lack of technicians and appointments are being overbooked. I would rather get an appointment (if non-emergency) scheduled further out and be assured that someone will show up. It has been a very frustrating process.

Jill B,

South Hadley, MA
Professional and Timely Service
June 21, 2025
Overall rating

Paul serviced my dryer quickly and efficiently And identified the problem within minutes. Paul addressed the issue and cleaned up afterwards. Very professional and would highly recommend Paul on any service request.

Chad H,

West River, MD
Refrigerator repair
June 21, 2025
Overall rating

Arrived early and diagnosed the issue quickly. Professional and courteous

Linda P,

Virginia Beach, VA
Exceptionally knowledgeable
June 21, 2025
Overall rating

So nice ! Wonderful to deal with such nice people! Everything went well! Excellent repairs- no miss no fuss

Leslie S,

Rossville, TN
Great quality service
June 21, 2025
Overall rating

Dale was thorough, professional, and quickly completed the service on our Maytag dryer.

Christopher B,

Sandy, OR
Sears Home Services
June 21, 2025
Overall rating

Rich was prompt and courteous, and he quickly identified the problem and resolved the issue with our freezer.

Rudi K,

Selbyville, DE
Efficient and thorough
June 21, 2025
Overall rating

Bradley did a great job! Very knowledgeable and worked quickly. Trusted repair person.

Julie M,

Evansville, IN
Great job
June 21, 2025
Overall rating

Very positive experience. Corin was very professional and nice. He immediately identified the problem and it was repaired very quickly. Thank you Corin!!

Rita P,

Chesterfield, VA
Nlce fast very neat
June 21, 2025
Overall rating

Thank you for very nice & neat employee Finish fast left no mess

Clifton H,

San Angelo, TX
Review
June 21, 2025
Overall rating

Great service, expertise, and professionalism! Would recommend sears to all family and friends!

Sherri C,

Reisterstown, MD