Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Clayton NC
The repairman was prompt and very professional and timely. He was not responsible for the big delay in receiving the parts that was very inconvenient with very poor response from Sears. The phone service is control was AI and it is impossible to speak to a live person. Sears you must do better
Beverly D,
Clayton, NCTechnician
I feel better about Sesrs today because yesterday my schedule appointment was canceled for no reason and I was truly upset . But Robert my technician showed up today and he was very professional and we think he found the problem with my refrigerator.IHe was very courteous and did something the other technicians had not done before. Due to Robert 's thorough and excellent service my FAITH in SEARS APPLIANCE SERVICES has been restored. I was ready to discard any more Home SERVICES with Sears. The good name of SEARS was TabBoo with me,but it was restored today. Thank you Robert for a JOB WELL DONE !!
Sandra B,
Prichard, AL28 Apr 2026
Mr. Anthony is on time. He is knowledgeable and professional.
Acierto C,
Newport News, VAFixed the problem
Fixed the issue and it was actually covered by warranty.
Jami F,
Perrysburg, OHMy service technician
Robbie was so nice. Couldn't have asked for a better technician. He was courteous and polite yet friendly too. Took the time he needed to diagnose the problem. Thank you for sending him. It's very hard these days to have employees as nice as him. He needs a raise
Ann S,
Spurger, TXIncredible Service
Kelvin was amazing. Professional, innovative and courteous. Please give him a big raise!
Dreux M,
Houston, TXDryer maintenance
Richard did a great job liked his work and time of arrival all outstanding.
Jose J,
Miami, FLGreat Work!
Willie did an excellent job in fixing my washing machine! He was able to let me know what my problem was and had my washer up in running in no time at all. Provided excellent service and I was thankful for his help.
Lanny M,
Brenham, TXPaul's Service
Paul was great. Professional. Courteous. On time. Fixed my issue.
Red I,
Liberty, TXSTERLING
FAST , ON TIME,AND PLEASANT VERY KNOWLEDGEABLE . EXPLAINED WHAT THE PROBLEM WAS AND HOW TO FIX IT
Malcolm F,
Belton, TX