Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Washer repair
May 01, 2026
Overall rating

Rudy was great. He diagnosed the problem quickly and verified that my washer was working correctly after he did the repair (drainage hose problem).

Cynthia H,

West Covina, CA
what does that mean?
May 01, 2026
Overall rating

Anthony is excellent. I would hire him any time but I would never go to Sears again if I could help it.

David H,

Williamsburg, VA
Excellent
May 01, 2026
Overall rating

Friendly, professional, thorough and quick! Charles has repaired for us prior to- we are always happy he is assigned to us.

Guy Y,

Roy, WA
Jonathan
May 01, 2026
Overall rating

Your AI office is horrible, but your repairmen were great.

Clarence R,

Hanford, CA
Technician - Angelo
May 01, 2026
Overall rating

Knowledgeable, friendly, on-time, handled ordering part and installation like a pro !!!

Diane N,

Scottsdale, AZ
Dishwasher repair by Victor
May 01, 2026
Overall rating

Victor was very polite. He explains ned the issue and the repair process. When he left we had a better understanding on how to prevent the same issue in the future.

Robert O,

Apopka, FL
Burner Replacement
May 01, 2026
Overall rating

Very polite and accomplished the job quickly. Was very knowledgeable,

Terry T,

Yuma, AZ
Washing repair request
May 01, 2026
Overall rating

I was in need of someone to check my washing machine. It was not working well. The gentleman who came to check it out was on time and kept me informed as to when he would be arriving. When he got here, he listened to what I told him as to how the machine was performing. He check it out and gave me a full explanation of what was wrong and how much it would cost to repair. He was very helpful giving me suggestions as to what models of new machines to consider as it would not have been reasonable to repair it. I was very happy with his service.

Sylvia F,

Cincinnati, OH
Oven needed to be calibrated
May 01, 2026
Overall rating

Jeff was very nice. Very professional. Listened to what I had to say.

Eva M,

Owings Mills, MD
Review of Keychaundre's service.
May 01, 2026
Overall rating

Keychaundre was thorough, calm, and methodical in determining my washing machine's problem. He was friendly and did a great job in explaining everything to me. Great tech!

James C,

San Francisco, CA