Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

He was very professional
May 04, 2026
Overall rating

Ran my dishwasher through a full cycle on Friday everything was fine today Monday turned on the dishwasher at 2:13 and at 2:23 it stopped had a red light on cancel/drain and the all lights went off

Gary A,

Texarkana, AR
Refrigerator
May 04, 2026
Overall rating

After sears sending several technicians, they finally sent me an expert named Mark who repaired my refrigerator without any issues. I was going to cancel my protection plan until Mark arrived. He saved the day for you Sears. He is courteous and extremely knowledgeable about appliances. He solved the problem immediately. Sears sent two repair people previously who knew absolutely nothing. Mark saved the day!!!! He needs a raise !

Dianne W,

Portsmouth, VA
Freezer service
May 04, 2026
Overall rating

Andry knowledgeable, friendly. Answered all questions. Patient, took time to explain problem.

Gary C,

Clermont, FL
Very Impressed!
May 04, 2026
Overall rating

Matthew did an excellent job servicing our dryer. He was professional, knowledgeable, thorough, and efficient. I am very impressed! Thank you 😊

Rhonda R,

Bonnerdale, AR
Tech
May 04, 2026
Overall rating

Very knowledgeable, professional and respectful. I would recommend him to my friends.

Idalia A,

Palmhurst, TX
Technician
May 04, 2026
Overall rating

Cory got our washer up and running in no time.

Lisa S,

San Angelo, TX
Good service
May 04, 2026
Overall rating

Very able people,very nice and pros, knew what they were doinhg

Donnell L,

East Saint Louis, IL
Dishwasher repair
May 04, 2026
Overall rating

He was on time. Very polite and professional. And my dishwasher works!

Michael W,

Taneytown, MD
Dishwasher
May 04, 2026
Overall rating

Great tech. Plus eight other words to fill my requirements.

Greg M,

Owensboro, KY
Excellent Service
May 04, 2026
Overall rating

Stephen is amazing. He goes above and beyond. He was really careful not to break anything while fixing my GE profile washer displaying H2O error code (slightly over 1 year old washer). He brought wooden blocks to make sure the washer pan is not damaged. The other technicians who came before did not do that. I was afraid the other technicians were careless. However, Stephen took his time to move the washer to perform the repair. He was extremely friendly and knowledgeable. I had problem with my GE Profile washer - H2O Supply error. Another company came three time to fix the issue but they could not. Since the ticket was submitted to Sears to handle the repair by my home warranty company, Sears tried fixing it fast and timely and kept us fully informed about the upcoming appointment. Really pleased with the service.

Shyam S,

Pottstown, PA