Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
161.9K
Average Rating
4.8/5
Refrigerator repair
Henack was great. Punctual. Knowledgeable. Friendly. Competent. Performed the repair in a timely fashion on the first trip.
Charles G,
Winter Springs, FLTechnician
John was professional and did a great job fixing our water line on our refrigerator.
Lynette W,
Saginaw, MIRepair Technician
Brian showed up on time and was immediately pleasant and respectful. Did the repair in an expedient manner. When he was through we had some small talk and laughs then he was on to his next appointment. All of the repair techs who y'all sent to my home except the deliverer of my washing machine earlier were just plain in their mannerism and I think they dropped it as rhey were carrying it in amend not using the two wheeler to transport the washer. I think they dropped it in my exercise room on way to the basement as a door on a TV shelf bottom right door was open slightly and ajar. I keep my pets food in the large bag it comes in and when I went for a refill in a small container and couldn't open the door. I live by myself except for the two fur butts there has been no one else here except your repair techs and delivery personnel. Please contact me on this issue as the washer is not performing well, makes banging noise when in wash cycle sporadically. Not happy.
Glenn W,
Gray Summit, MOWasher repair
Ian was very knowledgeable. When I explained to him about the problem with my washer, he was able to tell right away what the problem was based on the symptoms.
Narayanan S,
Smyrna, GAGood job!
David was great. He diagnosed the problem quickly, got the part off the truck and fixed the problem in about 15 minutes. He was personable and professional. Overall, the service call was a pleasure. Thank you, David.
Evelyn S,
Orlando, FLThanks
Easy and quick fix. Friendly and informative technician who explained what he was doing and what happened to cause the issue.
Sara S,
Corning, NYExcellent technician that was speedy, kind, and polite!
The technician was speedy, kind, and polite. He was very knowledgable about the parts and how a washer works.
Mary E,
Moody, TXExcellent Service
James provided excellent service in a timely manner. He was prompt, cordial and professional, providing information about the function of our refrigerator elements and what was required to resolve the problem at hand. We highly recommend him and if we ever have any appliance repair needs in the future, we would love to request his services.
Ron M,
Bellingham, WARate Service for Bradley
I was very pleased with Bradley and his service experience. Bradley was very nice and offered good advice on information. I definitely would like for Bradley as a Service Representative.
Kathy S,
Kerens, TXGreat
Quick and effective, friendly service. I would use this service again.
Paul G,
Albuquerque, NM