Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Samsung Refrigerator
June 21, 2025
Overall rating

- Right on time - Replaced parts quickly - Refrigerator is running well -great job

Scott K,

La Plata, MD
Fast Service
June 21, 2025
Overall rating

He was very professional and knowledgeable. The turn around to get the parts in and fixed was the best.

Brett D,

Ocala, FL
Great service
June 21, 2025
Overall rating

Gregory from Sears Home Services was fantastic! He arrived promptly, was extremely professional, and quickly diagnosed the issue with my washer. What really stood out was his clear explanation of the problem and his respectful, friendly demeanor throughout the visit. It's rare to encounter service professionals who are both knowledgeable and genuinely courteous—Gregory is one of them. I really appreciated his help and would gladly welcome him back for future appliance needs.

Tausif B,

Chesterfield, MO
Quick Service
June 21, 2025
Overall rating

The technician immediately knew what the issue was with the AC and was able to resolve it within 10 min!

Lisette A,

Carpentersvle, IL
Freezer Repair
June 21, 2025
Overall rating

He gave very helpful advice and worked with care, cleaning up as needed.

Jane M,

Forest Hill, MD
Dryer repair
June 21, 2025
Overall rating

Mark was incredibly nice and very professional. Communication on all points were excellent!

Nancy G,

Boise, ID
Whirlpool washer
June 21, 2025
Overall rating

The technician arrived early, which was great He was quick and honest

Paula C,

Grayslake, IL
Best service second to none
June 21, 2025
Overall rating

Sears Home Services is the most advanced appliance company I have ever seen. They keep in touch through out the repair. Based on the information they ask for they make sure they have the right part. Their technician Enrique was able to confirm the problem and replace the part.

Richard B,

Groveland, FL
Washer repair
June 21, 2025
Overall rating

This was the third time Richard has had to come out for this problem. He has always been very thorough and professional. It was determined that the problem could not be solved . He explained that the company would be contacting me and letting me know what options were available.. He was patient in explaining everything. Great service. Thank you

Dana L,

Sonora, CA
Oven repair
June 21, 2025
Overall rating

Joseph was very knowledgeable and knew what the problem was. He explained how the device functioned and showed me what the issue was.

Joey B,

Metairie, LA