Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Great Service
May 17, 2026
Overall rating

Easy to set up and great communication along the way of the process. Professional service tech was very informative and helpful.

Jo M,

Bakersfield, CA
Technician Whirlpool Drfyer
May 17, 2026
Overall rating

Derrick is knowledgeable and polite. Just one look on the machine he was able to pinpoint the problem. He got the spare part and tools from his van and fixed the problem right away. ☺

Acierto C,

Newport News, VA
Washer repair
May 17, 2026
Overall rating

Very professional and polite. Diagnosed the problem right away and was able to fix the issue quickly.

Glenn W,

Banning, CA
problem solved
May 17, 2026
Overall rating

He fixed the water filter which was stuck and needed a new manifold.

Joyce B,

Wrightstown, WI
Very food service
May 17, 2026
Overall rating

Robert was very professional, patient and polite. He took very good care of what I needed done.

Barbara P,

Albemarle, NC
QUICK DIAGNOSIS AND FIX
May 17, 2026
Overall rating

He identified the problem and resolved it promptly. Appreciate his knowledge and expertise. Thank you for getting my a/c working again, before the next heat wave!

Sandi G,

Newman, CA
Repair dryer.
May 17, 2026
Overall rating

On time, polite, professional, and above all he did a good job.

Ken O,

Wellston, OH
Excellent service
May 17, 2026
Overall rating

Isaac was a fabulous tech. He kept me aware of his ETA, and he has decades of experience. He walked me through all of the diagnostics and explained which parts were wearing out from our 15-year+ washing machine. He also let me know that 1 of parts was discontinued, which made a repair not possible. Isaac gave me great recommendations for a new washing machine, and he shared that a new washer is less expensive than the repair (if the parts still existed. He's a true expert and very honest!

Alexandra A,

Long Beach, CA
Excellent
May 17, 2026
Overall rating

Emilio was excellent, profesional, and friendly. I was very impressed with him.

Kirsten W,

Hitchcock, TX
Friendly took the time to show and explain things to me
May 17, 2026
Overall rating

Even though my dryer was not fixable, he did a great job explaining to me. Everything showing me what was wrong and cleaning up and putting everything back together.

Lisa M,

Henrico, VA