Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
167.1K
Average Rating
4.7/5
Great service
George provided great service and identified issue quickly. Once the part was ordered, it arrived at my home and I was sent an updated date for installation.
Jackie W,
Memphis, TNGood job
Thank you - great teamwork they came on time they did a good job. I appreciate it.
Liliana M,
Phoenix, AZKenmore refrigerator
David W was professional and very capable in fixing our drain problem. Would recommend David and request him the next time.
Judy C,
Winter Park, FLRescheduled four times!!!
Eric was great. The negative experience was simply waiting for someone to get to our house not only to diagnose the problem but to do the repair. Both were rescheduled multiple times! And the only communication line available was a text delivered from your organization. I felt totally helpless because there was no means to contact anyone on your end. Oh...I almost forgot - the tech would not take the replaced parts (dryer drum) with him. "No place for it in my van." That is pathetic!!!! What am I supposed to do a broken dryer drum that cannot go out in the garbage or recycling?
Kristy T,
Monroe, IAExcellent Service
Brad was nice and very informative regarding the issue with our washer!
Wendee H,
Vero Beach, FLFive Stars
Leroy is a great communicator. Knows what he's doing. And was very pleasant to work with.
Robertjan S,
Santa Rosa, CADishwasher repairman
Michael let me know when he would arrive. He was pleasant and understood the problem immediately. He took the door of the dishwasher apart and explained the problem and the option to repair or replace. We were very satisfied with his work ethic.
Janice A,
Birmingham, ALDean repair
Repairman showed up on time checked things out and found a partially defective wall outlet. Fixed the problem after checking the machine out.
Joe F,
San Angelo, TXGreat experience
SUPER quick response time. We had someone come out next day. Our technician was communicative, friendly, courteous, honest and thorough. We will definitely keep Sears Home Services on speed dial for all of our repair needs. Thank you!
Jill S,
Hastings, MNBrian
Brian was friendly, knowledgeable, and professional. I was very pleased with his service..
Virginia L,
West Des Moines, IA