Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Paul fixed our washing machine quickly!
June 27, 2025
Overall rating

It turns out somehow our cold water was shut off so our washing machine was reacting to that and not broken at all. Paul diagnosed the problem quickly and we were happy to have our washing machine functioning again.

Joan C,

Meadville, PA
Very knowledgeable
June 27, 2025
Overall rating

We will ask for Josh the next time we need AC help. He explained what was happening and what was needed. He was very knowledgeable. Thank you Josh!!

Melanie C,

Crossville, TN
Great job
June 27, 2025
Overall rating

James was very personable and knows what he is doing. He was friendly to me and my puppy. 🐶 great communicator on when he would arrive and was efficient. He deserves a huge raise he should train some of these people that come to your homes from other places to be polite like him. Thank you!

Rene S,

Ferndale, WA
Fantastic
June 27, 2025
Overall rating

Kelvin was polite, professional, and very thorough. We had several techs out for the same issue, a leaking dishwasher. When they arrived, they threw a new door seal on and left, never rectifying the issue. Kelvin took to time to properly assess the issue, ordered the correct parts and spent the time until it was resolved.

Chris M,

Conroe, TX
Fantastic
June 27, 2025
Overall rating

Nice, happy, professional and extremely helpful. Was able to solve my issue

Laura G,

Mobile, AL
Five. Star service
June 27, 2025
Overall rating

Very professional along with providing excellent service. Efficient in communicating service appointment.

Sue W,

Creedmoor, NC
Excellent
June 27, 2025
Overall rating

On time. Accurate diagnosis. Had necessary parts, good and quick repair.

Jerry M,

Sebastian, FL
Excellent!!!
June 27, 2025
Overall rating

Very polite, 100% professional, quickly diagnosed and fixed my fridge.

Liana C,

North Wales, PA
Service
June 27, 2025
Overall rating

Technician didn't have parts and wasn't made aware of parts needed. He was awesome and tried to problem solve but was limited by nit having what he needed.

Jacklyn M,

College Station, TX
Excellent Tech
June 27, 2025
Overall rating

Very courteous, patient and courteous with service and explanation of issues. Worked very diligently to solve issues that he had the capacity to solve, as well as what steps were necessary to finish repairs.

Alexander N,

Seatac, WA