Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.8K


Average Rating

4.7/5

Refrigerator Repair
July 03, 2025
Overall rating

Ruben went above and beyond after we had multiple attempts to get the right part ordered. Appreciate his work to ensure it was ordered and available for the repair appointment this time.

William B,

Nashua, NH
Great
July 03, 2025
Overall rating

Professionally delivered and repaired with excellent customer service! I appreciate Mr. Moses!

Mary W,

Miami, FL
Water heater resolution
July 03, 2025
Overall rating

Very knowledgeable and explaining the problem of the water heater as clear as it can be and easy to understand.

Jean C,

Manassas, VA
Ice maker replacement
July 03, 2025
Overall rating

Super friendly and fast service tech! In and out with no issues!

Cindee B,

Stockton, GA
Refrigerator
July 03, 2025
Overall rating

He was great explanation and fixed my refrigerator. Knew his product

Glenn D,

Lynnfield, MA
Refrigerator repair
July 03, 2025
Overall rating

Wayne D is a great repairman and solved our problem quickly and efficiently and should be commended

Patricia V,

Union, NJ
Outstanding customer service
July 03, 2025
Overall rating

Joe the service technician was though and professional. I will definitely use this service again.

Christopher G,

Gray, ME
Technician
July 03, 2025
Overall rating

Sears AI does not work. It is making service to be delayed by weeks for no real reason, especially when they say parts are on order. Parts have arrived each time I've had service scheduled. Also, customer service is not helpful at all. This process get 0 zero stars. Fix it!

Bj P,

Cedar Hill, TX
Great service!
July 03, 2025
Overall rating

Our technician was knowledgeable and expedient. Very happy with the service.

Michael C,

Bayville, NJ
Clifford
July 03, 2025
Overall rating

He was great. He was Knowledgeable and explained everything to us.

Salvatore A,

Mount Pleasant, SC