Maytag Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.5K
Average Rating
4.8/5
Replace bottom element in oven
The technician came and replaced the element, but the oven is still not heating up correctly.
Johnny H,
Columbus, MSCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1693003929511
Clothes washer not draining
It's been several months we are still facing the drainage issue with our washer. Been trying to change several parts but the core problem is still not resolved
Babu R,
Westford, MACustomer service response - Babu, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1692739836318
Not satisfied
He came ordered some parts came back installed them and the machine is still doing the same thing Not rinsing
Jose M,
Pharr, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com .
Sears Home Services on 1692395028038
Dryer repair
Did not feel much was done to properly diagnose the problem with the dryer. Pushed a couple buttons and said it's done. Didn't try to figure out why the beeps occurred and just got the money and left. Will not be calling out this company again.
Raymond M,
Laingsburg, MICustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1692394949067
Washer drain repair
Technician was friendly and cordial. But, the repair did not work. After one load of clothes washed, machine is malfunctioning and will not drain.
Robert H,
Paducah, KYCustomer service response - Dear Robert thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1692395859640
Give more detailed instructions
Larry was a pretty good technician. He gave me a few pointer on getting our fridge to last longer. But our fridge is kinda fixed. Larry installed the part but we have to wait at least 24 hour before we can use it. Larry gave very vague instructions when he left the first time. He said the fridge needed to be defrosted due to an ice block in the back. I asked if I needed to unplug to defrost it. He said alot of things but did not point blank say unplug to defrost before your scheduled service. As a tech pretty good as a commicator of what needs to be done, could definitely use some work.
Steven J,
Burnet, TXCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1692135037904
Refrigerator repair
He did not fix the door on the refrigerator. He just told us how we could do it.
Lee T,
Glencoe, MNCustomer service response - We are sorry to hear you did not have the service experience expected.We will share your experience with our service team.
Sears Home Services on 1691261745500
Didn't Do Much
Didn't really do much. Said that our problem which the dryer was that the dryer vent hose needed to be cleaned. The dryer still does NOT work, however, we have scheduled a someone to come clean the dryer vent and hose and hopefully that will fix the problem. Also didn't do anything to answer our questions regarding washing machine. Felt like he really did not want to do any repairs that were needed and tried to explain his way out of working.
Amy O,
Irvine, CACustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691096597064
Mechanic or sales person
A very good sales man. Not sure if he came to repair machine or sell service plan and enroll customer. Can't rate him as a mechanic as he didn't do any repair on machine.
Vijay Sahni,
Marlboro, NJCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1691008367017
Nice guy wrong wording
The repairman was nice but wording to warranty company bad said glass door broken it is not claim denied!
Ron G,
Boerne, TXCustomer service response - Ron, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1690663482565