Maytag Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.4K
Average Rating
4.8/5
James
Ralph is fist class! He is very knowledgeable and efficient.
Lindajames M,
San Angelo, TXGreat Tech and Service
Alonso is excellent and has a great attitude and customer service
Oscar B,
Elephant Butte, NMExcellent service today
John Lyons did a fantastic job for us. He came when he said he would, he fixed my older washing machine and cleaned my dryer. He is knowledgeable, professional and nice to talk to. Thank you He deserves 5 stars for sure
Mary W,
Big Stone Gap, VARicky Rocks
Ricky the technician was absolutely great. If you have any money to spare, Ricky deserves a raise. Just my opinion.
Russell G,
Dorchester, MAGreat job
Great diagnosis headwater apart, and he came back and installed it expertly
Don S,
Middle Amana, IAGood Job!
On time, knowledgeable. flawless clean-up, machine performing great again. Good experience -
Betty K,
Baton Rouge, LA5 Star level service from our technician, 1 Star for Sears
Our service technician provided top tier level service, however I can't say the same for Sears. The 100% Virtual AI customer support model that Sears has gone to can be a nightmare to deal with. There are just times where you need to be able to speak to a live person and an AI bot won't cut it. This was one of those times, literally infuriating at times.
Joe J,
Marietta, GAChallenge accepted
Mike wouldn't give up on my 20+ year old dryer. I know it had to be frustrating, but he had a great attitude the whole time.
Stephanie B,
Draper, UTFinally
Finally got somebody that realized there was no fixing this washer and that we needed a new one. Because we have been fighting with this washer for about a year now.
Anson R,
Staley, NCGreat service
Very professional and quick. Appreciate the time taken to explain the issue.
Carolyn S,
Waldorf, MD