Maytag repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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1–10 of 4651 Reviews
  1. Solid service

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    Great tech. On time and knowledgeable
    MERCED, CA
    May 24, 2019
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  2. Good service

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    Repairman was on time and did a very good job
    ROCKFORD, IL
    May 24, 2019
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  3. Service was great

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    First time I used the repair service and I was completely satisfied
    DECATUR, GA
    May 23, 2019
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  4. Satisfactory service

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    Technician checked out the stove; confirmed the problems I was having; fixed one of them, and suggested options for fixing the second.
    SPRINGFIELD, VA
    May 23, 2019
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  5. Very professional

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    Worked quickly and made sure everything worked
    BLOOMINGTON, MN
    May 23, 2019
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  6. Washer finally fixed

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    Received good service from the Sears authorized repair man.
    ARCADIA, CA
    May 22, 2019
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  7. Technicians are great!

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    The technicians that came for my repairs were very friendly & helpful (they get 5 stars) The rating of 3 has to do with my experience w/ Sears. I was initially lead to believe that my diagnostic fee would be deducted from my repair bill but that was not the cause (although I may be receiving a refund for that based on my complaint to customer service). Even if I wasn't left with that impression, the fact that it isn't a standard to do so in itself is ridiculous. The timeliness & cost of my repair was my other frustration. I called on a Friday 5/3 and my 1st appt was scheduled for Tuesday 5/7. The technician came and knew immediately after just talking with me what the issue was (the entire compartment that contains the knob & buttons needed to be replaced) and that a part needed to be ordered. It was supposed to be delivered by the following Thurs 5/16 so the repair could be done. I ended up calling Wed 5/15 to find out when the part would be delivered and was told it was delayed so would need to delay the repair. I was told the part should be there by Friday and a technician could come out Sat 5/18 at the earliest. Being without a washer for 2 weeks was hard enough. The cost of the repair was over $630 (I could have bought a new one) and was only cut in half after I signed up for the monthly home service warranty (which I will cancel as soon as I'm able to)
    WOLVERINE LK, MI
    May 21, 2019
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  8. Good Service

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    Did a really good job. Explained what they were doing and cleaned up afterwards/
    PORTER, IN
    May 20, 2019
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  9. Very knowledgeable

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    The price appeared to be extremely high for the work that was done.
    PHILADELPHIA, PA
    May 20, 2019
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  10. Great service!

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    Service was easy to schedule and serviceman was efficient. I will use them again.
    AUSTIN, TX
    May 20, 2019
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