Maytag repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 5585 Reviews
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Didn't fix my problemDear Chris, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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After waiting months for a part to come in the technician verbally told me he did not know how to repair the washer. While in my home he called several other techs to see if they could assist him. One even asked where he took his job training. I honestly have no idea if my washer will stay together after this. Zero customer service as they are not affiliated with SEARS at all. Call center will never allow you to speak with a manager or give any updates on your order.Dear Valued Member, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Did a good jobDear Edward,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Good helpful adviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Timely, convenient, and solved the problem same day! Btw, this was a TOP LOAD washer... NOT a front load.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Knowledgeable technician and knew immediately what trouble was.HI Marjorie,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Not complete Waiting on parts.Guy, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I called and they were able to come 2 days later! Ryan had it fixed in no time!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tech charged $167 for nothing said everything was ok and just purchase some afresh and put into washer did 5 cycles of this with no improvement The tech told me they were not allowed to accepts checks when the website clearly states that they accept checks with proper identification when calling back to tell them that the service did not work they told me that a tech could not come out for 2 weeks. Absolutely worst service I have ever recievedDear Rod, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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We waited for over a week to have the ice maker in our refrigerator serviced. The repairman did come at the time expected. He determined we needed a new ice maker for around $300.00. We, of course, were expecting to have ice by the next morning. The new ice maker did not work. We called to advise that it did not work. Instead of sending someone out they told us they couldn't come until Saturday afternoon. Very poor service and would not recommend them for any type of repair work.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {homeservicereviews@transformco.com} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.