Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

8K


Average Rating

4.9/5

Review
October 30, 2024
Overall rating

He did NOT clean the lint from the dryer but pushed it through to the outside. This allowed the breeze to blow it away

Ronald M,

Chambersburg, PA
Work done
October 30, 2024
Overall rating

THis one did a great job, but if you reveiw your email the driver saturday took a picture of my daughter but still said no one was home. very unprofessional.

Lucy I,

El Monte, CA
Sears Technicians
October 29, 2024
Overall rating

Mr.Anthony provided our washer and dryer with Quality timely Service. He also had everything that he needed including (Face Mask) which I would Highly recommend for all Technicians. Thanks Mr.Anthony!!!

Sharon J,

Newport News, VA
Check notes from previous visit before arriving.
October 29, 2024
Overall rating

The tech. was very friendly and courteous... however, he wasn't aware that I have a membership plan. He should have read the notes from the Spring visit before arriving. Had he done that he would have read that the tech who checked my AC on 5/22/24 wanted the AC rechecked in the fall due to a possible refrigerant leak. I had forgotten this and expected the tech who came on 10/28/24 would have read the previous notes and arrived knowing exactly what the situation was....he did not. Now I don't know if the leak is still ongoing and if I will have to pay for a tech to come back and recheck it. The AC is still working fine and probably will survive until next summer. I would feel bad to ding the tech guy from yesterday since I don't know if it's a company policy to read notes from a previous visit....if it's not a company policy it should be. I will rate the tech guy a 4... but he should have been aware of what hewas walking into.

Ron M,

Pataskala, OH
Customer
October 28, 2024
Overall rating

Was on time and through. Very knowledgeable

Tammy L,

Spring Hill, FL
Washer Diagnostic
October 22, 2024
Overall rating

Friendly knowledgeable, fast, explained everything and was earlier than expected

Daniel V,

Oxnard, CA
Very good 😌
October 22, 2024
Overall rating

Very good technician very helpful. Thank you.

Diana M,

Chesapeake, VA
SERVICE TECH.
October 22, 2024
Overall rating

Aaron was very courteous, professional and informative. I rate his customer service skills with a 5 being the highest (5). Kudos Aaron! Keep up the good work!

Lajuan H,

Washington, DC
Very Nice
October 21, 2024
Overall rating

My only concern / complaint was that there was no call to indicate that Habibullah was on his way. I work from home, so I wasn't prepared when he arrived and was on a work call. Otherwise, he was very nice and seemed to both machines cleaned.

Karen C,

Fairfax, VA
Dora Polk
October 21, 2024
Overall rating

Very Plesant and I feel like he did a great job

Richard P,

Coarsegold, CA