Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsBlog
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsBlog
appointment lookup logoAppointment Lookup
  1. Repair
  2. Samsung

Samsung dishwasher stopped working

Common reasons your Samsung dishwasher stopped working

The most common reasons your Samsung dishwasher stopped working are a defective electronic control board, damaged user interface control or a faulty pump and motor assembly.

  • 68%

    68% of the time it's the
    Electronic Control Board

  • 13%

    13% of the time it's the
    User Interface Control

  • 12%

    12% of the time it's the
    Pump and Motor Assembly

  • 7%

    7% of the time it's the
    Something else

  • Schedule your dishwasher repair now!

    We can help! Our service technicians have repaired over 60,000 Samsung dishwashers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Most common repairs needed to fix a Samsung dishwasher

    Electronic Control Board Replacement

    A dishwasher that stopped working could have a defective electronic control board. The control board will freeze up and fail to start or continue working when its internal memory and logic is corrupted. A failed internal electronic relay or bad electronic part on the circuit board could be causing the control board to freeze up and not continue working properly. Determining whether a control board is defective is difficult. Have a Sears Home Services technician diagnose and repair your dishwasher when it stops working.


    User Interface Control Replacement

    When the dishwasher stopped working, a damaged user interface control could be causing the problem. The user interface control connects to the electronic control board through a wire harness and sends signals to the control board to help control the dishwashing cycle. A stuck key on the user interface control can cause the electronic control board to stop the cycle and the dishwasher won’t work until the damaged user interface control is fixed. Have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

    Pump and Motor Assembly Replacement

    A faulty pump and motor assembly is often causing the problem when your dishwasher stops working. The pump sends water up through the spray arms to clean dishes during the cycle. When a broken pump impeller or failed motor prevents the pump from working, dishes won’t get sprayed clean. You may hear unusual noises from the pump and motor assembly such as buzzing or grinding when it isn’t working and dishes don’t get clean. Schedule in-home repair through Sears Home Services to have a technician visit your home and fix the dishwasher when a faulty pump is apparent.

    What to expect when you experience a Samsung dishwasher stopped working issue

    How is the stopped working problem fixed?

    Correcting most stopped working problems usually involves replacing the electronic control board, user interface control or pump and motor assembly. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that has stopped working

    When the dishwasher has stopped working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher stopped working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Additional resources to help you fix your Samsung dishwasher

    image of a dishwasher in an animated kitchen
    What To Do If Your Dishwasher Isn’t Filling With Water

    Is your dishwasher not getting water? Watch our video that covers common dishwasher problems and simple troubleshooting tips to get it working again.

    Your dishwasher can’t do its job without water. If your dishwasher isn’t filling with water, there are a few really easy things you can check that just might do the trick!

    dishwasher-blog-image-57.jpg
    Troubleshooting Common Dishwasher Problems

    Most people dread all the scrubbing, sudsing and drying that goes into doing dishes by hand. Which is exactly why the dishwasher has become something many of us don’t want to live without.

    dishwasher-blog-image-60.jpg
    7 Dishwasher Myths Busted!

    Some of us scrub our dishes so well before they go in the dishwasher that they hardly need any more cleaning. Did you know that’s actually detrimental?

    Additional possible Samsung dishwasher symptoms you may experience