Sears Home Services
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource Center
appointment lookup logoAppointment Lookup
  1. Repair

Microwave not starting

Common reasons your microwave not starting

The most common reasons your microwave is not starting are a bad thermostat, malfunctioning electronic control board or a broken switch.

  • 52%

    52% of the time it's the

  • 29%

    29% of the time it's the
    Electronic Control Board

  • 4%

    4% of the time it's the

  • 15%

    15% of the time it's the
    Something else

  • Schedule your microwave repair now!

    We can help! Our service technicians have repaired over 4M microwaves. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    Common microwave repair parts you may need

    Replacing one of these microwave parts may fix your problem.

    Thermostat Replacement

    A malfunctioning thermostat in a microwave can lead to various issues, especially concerning power distribution to its components. Microwaves are equipped with multiple internal thermostats designed to safeguard against malfunctions that could pose risks. For instance, many microwaves feature a magnetron thermostat that activates when it detects excessive current or temperature in the magnetron area of the cavity. Another thermostat oversees the cooking cavity's temperature and triggers in response to high temperatures. If any of these thermostats are activated, the microwave may fail to start, and its lights, fans, and display may cease to function. Given that microwaves contain high-voltage transformer and capacitors capable of retaining dangerous electrical charges even when unplugged, it is recommended to have a Sears Home Services professional inspect and repair the microwave.

    Electronic Control Board Replacement

    If the electronic control board of a microwave malfunctions, it can result in various issues, such as a loss of power or heating, or it might prevent the microwave from shutting off. This is because the control board acts as the central control unit of the microwave, overseeing critical functions like heating food through the magnetron, operating cooling fans, controlling lights, managing the turn-table motor, setting cooking times and power levels, and displaying information. When the electronic control board fails, it can disrupt communication among multiple components. A malfunctioning board may produce abnormal sounds like chattering or clicking, or emit a burning smell. Given the potential impact on various microwave functions, it's recommended to have a Sears Home Services professional perform diagnostic tests on the board to determine if replacement is necessary.

    Switch Replacement

    If a switch in a microwave is broken, it can lead to various problems, particularly with the power supply to the microwave's components. Microwaves are equipped with several internal thermal switches and interlock switches to ensure safety in the event of component failures. Door interlock switches, for example, prevent the microwave from operating when the door is open, thus shielding users from potentially harmful radiation. Additionally, many microwaves are fitted with a magnetron thermal switch, which triggers if it detects excessive current or temperature in the magnetron area of the microwave cavity. Another thermal switch oversees the cooking cavity's temperature and activates if it reaches high levels. If any of these switches fail, the microwave may not power on, and its lights, fans, and display could cease to function. Due to the presence of high-voltage components like transformers and capacitors that retain dangerous levels of electricity even when unplugged, it's advisable to have a Sears Home Services professional inspect the microwave and conduct any necessary repairs.

    What to expect when you experience a microwave not starting issue

    How to fix the not starting problem

    Fixing most issues where the microwave does not start typically entails replacing either the thermostat, electronic control board, or switch. However, since there could be numerous underlying reasons, a comprehensive diagnosis is crucial for resolving the issue effectively. An accurate diagnosis is vital for determining the cost of the repair.

    Sears Home Services advice for a microwave that is not starting

    If your microwave isn't starting, there could be various reasons behind it. To prevent unnecessary part replacements, we suggest having a Sears Home Services expert conduct diagnostic tests to pinpoint the exact issue. Our technicians have extensive experience in diagnosing all sorts of microwave problems.

    What to watch for with a microwave not starting diagnosis

    Understanding and diagnosing modern appliances without adequate knowledge and training can pose challenges. Attempting to fix microwave issues without employing proper diagnostic methods often results in replacing parts based on guesswork. Over the past decade, appliances have evolved significantly, with many models incorporating complex electronic components that are challenging to assess. Consequently, do-it-yourself repairs on contemporary appliance models are becoming more complex and challenging.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Michael C offered an excellent service

    5 stars!!! Michael was quick and knowledgeable! Very accommodating and professional

    Andreina G, Naples, FL


    Mark really went over the microwave trying to fix it, this was his second time here for the same problem. August till ? till we get it replaced. we appreciate him for his knowledge of his job. thank you Mark

    H M, Cadiz, OH


    Mr. David is very polite and intelligent gentlemen. He came to replace a part on my microwave and he checked the microwave to make sure it was working properly. Mr. David gave me a courtesy call that he will be arriving in 15mins. He arrived on time for the appointment and took care of his job duties. Thanks Mr. David for all the hard work you do at Sears. Keep up all the good work.

    Pamela W, Baltimore, MD

    Repair Microwave Resources

    Homeowner having a microwave malfunction.

    Discover the top causes of microwave malfunctions in 2024 with Sears Home Services.

    7 min readApr. 05Microwave
    Understanding the lifespan of your microwave image

    Several factors can impact how long a microwave lasts.

    7 min readMar. 08Microwave
    5 Microwave Cleaning Tips: Achieve a Spotless Microwave Like a Pro image

    Discover the top 5 microwave cleaning tips to ensure your appliance stays clean and odor-free. Trust Sears Home Services for expert advice.

    4 min readMay. 23Microwave
    Is a Microwave Safe? – A Comprehensive Guide to Microwave Safety image

    Discover the answer to the question, 'Is a microwave safe?' with Sears Home Services. Learn about microwave safety and find the right appliances for your home.

    4 min readMay. 21Microwave

    Common microwave symptoms to look out for

    • Microwave burning smell
    • Microwave display not working
    • Microwave door not closing
    • Microwave fan not spinning
    • Microwave light not working
    • Microwave no heat
    • Microwave no power
    • Microwave no sound
    • Microwave noisy
    • Microwave not heating
    • Microwave not spinning
    • Microwave not turning on
    • Microwave not working
    • Microwave stopped working
    • Microwave will not heat up
    • Microwave won't turn off