Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

167.1K


Average Rating

4.7/5

Jose is the man!
May 22, 2025
Overall rating

Jose was very polite and quick. He solved the issue.

Justin C,

Saluda, VA
Repair
May 22, 2025
Overall rating

He is a good and knowledgeable technician and friendly too.

James G,

N Hollywood, CA
professional
May 22, 2025
Overall rating

very professional explained thoroughly answered all .y numerous questions. much appreciated

Camille Y,

Ventura, CA
Professional, efficient and a surprise.
May 22, 2025
Overall rating

Jerry came in and went right to work. As stated above he was very efficient and professional. Assessed the problem and started the process to replace an unrepairable appliance. The surprise was that he and Munson recognized each other immediately; they had been members of the same small church several years ago.They shared good memories of fellowship during Jerry's time at my house. Thanks, Jerry.

Marion S,

Sherman, TX
Great Service
May 22, 2025
Overall rating

Robert was on time, friendly and experienced. Fast evaluation of my refrigerator problem and an easily understood explanation of the fix that is required .

Doug C,

Flagstaff, AZ
Pleasant, but uninformed
May 22, 2025
Overall rating

I do not blame this on your technician. I blame this on your work order system. Why did I have to set up a time block, explain what the issue was, include the model and serial number of the stove I was onto have repaired, only to have the technician show up 4 hours before his scheduled time, and ask me the same questions I answered online prior to his arrival??? You need to address the lack of communication with your technicians so that have more than my address and phone number. Unfortunately, I will look elsewhere for any future repairs I may need in the future.

David L,

Cliffside Park, NJ
Microwave
May 22, 2025
Overall rating

He was professional and polite both times he came to my house. .

Tina S,

Riley, KS
Professional
May 22, 2025
Overall rating

Very knowledgeable and came prepared to resolve issue, and respectably Professional!

Jacqueline M,

Oakland, TN
Sal is very knowledgeable
May 22, 2025
Overall rating

He's one of the best service techs I have ever had. Polite, attentive, and very knowledgable.

Tammy C,

Paso Robles, CA
Amazing technician
May 22, 2025
Overall rating

Keith was a great technician. He called letting me know when he would be here and what his plans were to resolve my problem. Thanks for resolving the problem.

Sarah S,

Park Hill, OK