Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
167.1K
Average Rating
4.7/5
Outstanding
Tech was great seemed to care that everything was done correctly. Definitely recommend. Don't use any other
John M,
Mesa, AZrefrilidgerator repair
Good job did repair courteous did efficiently put on booties as requested
Tracy F,
Brooklyn, NYWasher machine is working again thanks to John
He knew what he needed to ordered and what to do. Very easy to talks with and tease my hubby. Would recommend him to anyone who need that kind of work done.
Donalddebra B,
Pana, ILEileen m
Hector was on time, polite and explained everything he was doing. A very positive experience
Eileen M,
Williston Park, NYService refrigerator
Fazil (the technician) Was on time, very thorough and knowledgeable. I give him a 5 star
Marseenia M,
Washington, DCExcellent
Jarel was very courteous, friendly & informative. He answered any questions that I had.
Carol P,
Joliet, ILSamsung Washer Home Repair
Lorenzo was great. He was patient and told me what went wrong with the machine. The UE error code never showed up while Lorenzo and I waited for the washer to finish its 26 mins Quick Wash cycle. The UE code indicates imbalance drum. As always, when the repair man or car mechanic showed up, the error light did not come on. I showed him the photo I took with the UE code. He explained it had to do with the worn bearings of the drum. He told me to listen to the spin cycle and its abnormal noise, the drum is out of alignment. He estimated approximately the cost for repair.
Wanyee F,
San Francisco, CADwight S. -- 400 Fairway Vw
Dwight was professional. courteous, accommodating, and knowledgeable. He delivered the bad news that the microwave could not be repaired because a part needed was no longer available, and was forthright about it which was appreciated. He spent time trying to locate the missing part before concluding it was not longer available. He moved the broken microwave to my garage which was also appreciated. I was disappointed but do not fault Dwight. The first repairman who came on 4.29.25 should have told me that it could not be repaired. But in fairness to the original repairman, he did tell me he was not sure he could get one of the parts. When the parts box arrived at my home, I had no way of knowing that it did not include all of the needed parts.
Barbara C,
Chagrin Falls, OHOutstanding
Outstanding
David W,
Chicago, ILMicah
Was the best that has ever come to home for repairs.
Mike R,
Flower Mound, TX