Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Excellent customer service
April 17, 2026
Overall rating

Our refrigerator went out while we were out of town. When we got home we realized the fridge was not working and had mold. I cleaned the fridge out and John noticed the ice maker also had mold. I didn't even think to look there. He took it out I cleaned it out and he put it back in. Taking those few extra steps made a very good impression. He also explained what he was doing and how I can clean the coil myself, we have a very furry dog.

Amy/james B,

Hot Springs, AR
Terrific!
April 17, 2026
Overall rating

Perfect. Don't need nine more words. xxxxx xxxxx xxxxxx xxxxxxxxx

Herb K,

Surprise, AZ
Refrigerator
April 17, 2026
Overall rating

Kenneth kept me informed when to expect him and he was right on time. He explained things to me as he went along and was very personable. I would highly recommend him for service

Carol B,

New Port Richey, FL
Pleasant repairman
April 17, 2026
Overall rating

Donald was very pleasant and respectful. He completed the job and cleaned up after he was done. He was a little expensive but I'm glad to have my dishwasher back.

Chris H,

Louisville, KY
Technician
April 17, 2026
Overall rating

Technician was very informative, great person to deal with, quick and left the space clean. Super Technician

Julie B,

Jacksonville, FL
Very professional and knowledgeable
April 17, 2026
Overall rating

Marcos quickly diagnosed and resolved the problem with my dryer. I appreciate his efficient, professional service.

Allison O,

Houston, TX
Washing machine repair
April 17, 2026
Overall rating

Great technician. Knows his stuff. Welcome anytime for our repair needs.

Steven H,

Myrtle Creek, OR
Service
April 17, 2026
Overall rating

Excellent! He knew what the issue was and repaired the problem quickly.

Christine B,

New York, NY
Refrigerator repair
April 17, 2026
Overall rating

Good experience the technician did a great job. He was very helpful.

Wanda A,

Memphis, TN
John
April 17, 2026
Overall rating

Not only is he very pleasant, professional, and efficient. He explained everything to me. I would not hesitate to use Sears again.

Carlin W,

Ocala, FL