Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

161.9K


Average Rating

4.8/5

Tech service
April 23, 2025
Overall rating

The tech tried to resolve issue but problem was bigger than first assessed.

Nicolle L,

Southbridge, MA
Washing machine serviced
April 23, 2025
Overall rating

Excellent customer service. Friendly, helpful and efficient. Arrived within. The time frame that was scheduled.

Lucasdawn G,

Red Bluff, CA
Complete Professional!
April 23, 2025
Overall rating

I recently had my Samsung dryer repaired, and I couldn't be more satisfied with the service I received. From start to finish, the entire process was smooth, professional, and efficient. The technician arrived on time, quickly diagnosed the issue, and explained everything in detail before proceeding with the repair. They had the necessary parts on hand and completed the work promptly, ensuring my dryer was back up and running the same day. What really stood out was their attention to detail and commitment to quality. They even took the time to clean up the area and test the dryer thoroughly before leaving. It's rare to find service like this nowadays, and I truly appreciate the expertise and care shown throughout the process.

Micah C,

Fayetteville, NC
Great service
April 23, 2025
Overall rating

Great service from Erek great job. Keep up the great work.

Jamel S,

Carrollton, GA
Refrigerator not working
April 23, 2025
Overall rating

I just hope the technition fixed the problem with the Refrigerator & it will work fine. It took too long.

Eli B,

Rego Park, NY
Refrigerator repair
April 23, 2025
Overall rating

Very well pleased with the service. Repair was done promptly and the service man was very polite and efficient.

Gene B,

Irondale, AL
great
April 23, 2025
Overall rating

great, knowledgeable, friendly, on time, experienced.

Manuel R,

Murrieta, CA
Professional, experienced, and friendly
April 23, 2025
Overall rating

Martin was awesome, took care of job quickly and efficiently. Friendly and professional, 5 stars!

Kathy R,

Beaumont, CA
Great job!
April 23, 2025
Overall rating

We are always pleased when Anthony W. is the technician assigned to our service request. He is knowledgeable, thorough and does an excellent job of troubleshooting and resolving the problem!

Mark P,

Williamsburg, VA
Rate Floyd V service provided
April 23, 2025
Overall rating

Inclement weather delayed 9:00 AM arrival to 11:25 AM. Floyd V notified of rescheduled arrival by text. He arrived promptly and apologetically. He diagnosed the microwaves condition & contacted Sears the Model Number to find the part is unavailable. Informed replacement information would be forthcoming. Advised me builder installed GFI plug needed removal & replaced with compatible Non-GFI plug. Floyd was thorough in his assessment, friendly cordial as he went about his job promptly &: efficiently. I rate Floyd *****.

G Max,

Humble, TX