Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
161.9K
Average Rating
4.8/5
Tech service
The tech tried to resolve issue but problem was bigger than first assessed.
Nicolle L,
Southbridge, MAWashing machine serviced
Excellent customer service. Friendly, helpful and efficient. Arrived within. The time frame that was scheduled.
Lucasdawn G,
Red Bluff, CAComplete Professional!
I recently had my Samsung dryer repaired, and I couldn't be more satisfied with the service I received. From start to finish, the entire process was smooth, professional, and efficient. The technician arrived on time, quickly diagnosed the issue, and explained everything in detail before proceeding with the repair. They had the necessary parts on hand and completed the work promptly, ensuring my dryer was back up and running the same day. What really stood out was their attention to detail and commitment to quality. They even took the time to clean up the area and test the dryer thoroughly before leaving. It's rare to find service like this nowadays, and I truly appreciate the expertise and care shown throughout the process.
Micah C,
Fayetteville, NCGreat service
Great service from Erek great job. Keep up the great work.
Jamel S,
Carrollton, GARefrigerator not working
I just hope the technition fixed the problem with the Refrigerator & it will work fine. It took too long.
Eli B,
Rego Park, NYRefrigerator repair
Very well pleased with the service. Repair was done promptly and the service man was very polite and efficient.
Gene B,
Irondale, ALgreat
great, knowledgeable, friendly, on time, experienced.
Manuel R,
Murrieta, CAProfessional, experienced, and friendly
Martin was awesome, took care of job quickly and efficiently. Friendly and professional, 5 stars!
Kathy R,
Beaumont, CAGreat job!
We are always pleased when Anthony W. is the technician assigned to our service request. He is knowledgeable, thorough and does an excellent job of troubleshooting and resolving the problem!
Mark P,
Williamsburg, VARate Floyd V service provided
Inclement weather delayed 9:00 AM arrival to 11:25 AM. Floyd V notified of rescheduled arrival by text. He arrived promptly and apologetically. He diagnosed the microwaves condition & contacted Sears the Model Number to find the part is unavailable. Informed replacement information would be forthcoming. Advised me builder installed GFI plug needed removal & replaced with compatible Non-GFI plug. Floyd was thorough in his assessment, friendly cordial as he went about his job promptly &: efficiently. I rate Floyd *****.
G Max,
Humble, TX