Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
167.1K
Average Rating
4.7/5
Service was good, Outcome was disappointing ...
Byron was very nice explaining that my 5 year old Washing machine could not be fix due to lack of available parts .
Brian W,
Gonzales, LAOven repair
Technician was knowledgeable, was done quickly, and he was personable!
Kenneth R,
Springfield, MORefrigeration Investigation
Shane is the BEST! He quickly diagnosed my issue of not cooling. He showed me the cause of the my problem. We discussed all of my options. I chose to repair unit at a different time and will call when I am ready for the repair.
Richard R,
Little Rock, ARVery helpful
He was very friendly and helpful. When I told him the repair cost was too high and that I would be buying a new one, he recommended some brands. I was very grateful for his recommendations.
Carla B,
Crofton, MDrepair visit for GE dryer
Edward arrived on time. He was very proffessional and friendly. He checked the dryer carefully and diagnosed the problem quickly. I was very satisfied with his performance. Unfortunately the repair was not worth the cost of the machine . I decided not to do the repair.
David B,
Storrs Mansfield, CTGreat
He was very thorough and knowledgeable and professional! Did a good job! I was very pleased! He's the best!
Georgia D,
Hurst, ILA pleasant experience
The experience was quick and informative. All in all a job well done. The AI could use some help.
Orie,
Cheyenne, WYGood Service
The Washing Machine was repaired in a timely manner. Service was professional.
Justin T,
Valparaiso, INVery professional
He did his job and moved on. No problems.
Janelle D,
Fresno, CAPaul was great.
Paul was the most knowledgeable and efficient tech that came to my house. This entire process was a bit of a nightmare and I'm unhappy with Sears in general. Fixing my washing machine took seven visits from four different techs. The amount that you spent on labor and parts almost doubles what a new washer would cost. Took over a month to get my washer fixed unbelievable. But again, Paul was great. He was knowledgeable and he diagnosed and fixed it.
Jason H,
Bear, DE