Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Gregory - washing machine repair
Outstanding patience and professionalism - walked us through the entire process.
Dena A,
Saint Loius, MOExcellent and efficient work
The Sears tech diagnosed the problem quickly, ordered the necessary parts, and returned in just a few days to compete the repair.
Larry T,
Gainesville, VAGE Oven/Stove Panel Repair
Phil helped us for the second time recently. Both this and the last service experience were excellent. Highly recommended technician.
Maya G,
Sanford, NC…
JD, our technician, was very helpful after the previous technician didn't show or call. The second technician also ordered the wrong part for our dryer. Communication could be improved; it's hard to get a live agent. This process took almost 4 weeks to complete. I understand the understaff.
Juliey T,
Tuskegee, ALFreezer leaking water
I are glad the freezer is fix now. Great job! Thank you!
Elsa C,
Glen Ellyn, ILReturn
Russell was able to correct problem with door that occurred after door and kick panel where removed to replace drain pump in original call.
Raymond R,
Magnolia, DEStefan
Very nice and teaching the problem with the "easy" solution.
Roberto S,
Miami, FLCourteous and Professional
Elian has been to our house to service both our dryer and refrigerator. He is professional and very courteous. I will continue to use Sears for our appliance repairs.
Amy H,
Beloit, WIGreat Technician
Joey, always come on time, fixed the problem and explain to you what caused the problem.
Celeste W,
Meridian, MSWashing machine and dishwasher
Very knowledgeable, courteous . Very quick with replacement part on washer. Dishwasher was a problem but in no way his fault, came from factory with problems
Charles A,
Tulia, TX