Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Helped me with a warranty
May 08, 2026
Overall rating

Mike was friendly, knowledgeable, and even helped me with a phone call to a different warranty company that is giving me false information. Great Job, and Thank you so much for the help!

John C,

Parkville, MD
Refrigerator Repair
May 08, 2026
Overall rating

Ricky, Was extremely knowledgeable and very efficient. He diagnosed the problem, explained what he found, told me how he was going to fix the issue and completed the repairs. Ricky is a true asset to your organization.

Fred G,

Waelder, TX
Technician review
May 08, 2026
Overall rating

Randy was very nice and efficient and professional. You are lucky to have him.

Erin S,

Bradenton, FL
Appliance tech
May 08, 2026
Overall rating

Very professional & courteous got the job done in a very timely manner

Randy G,

Palmerton, PA
Polite, knowledgeable
May 08, 2026
Overall rating

Tom was thorough and was quickly able to make an assessment of the problem

Katherine T,

Middlebury, VT
Great
May 08, 2026
Overall rating

Outstanding Work fixed the dryer and was very professional and friendly

Troy H,

Burnet, TX
Noberto's service was excellent
May 08, 2026
Overall rating

Noberto's service was excellent, I'm just upset that Kenmore does not make parts to fix a 3 1/2 year-old refrigerator. I think it's disgusting that it cost more to fix a refrigerator than it does to buy a new one and you end up having to buy a new one because there's no parts to fix the one you have. I will never buy a Kenmore again.

Suzanne W,

Whittier, CA
??
May 08, 2026
Overall rating

As I previously stated, Delroy was great, but your AI system for texting people before is awful. It duplicated the appointment, and two people came out at the same time. Get it together Sears.

Barbara T,

Stuart, FL
Outstanding service
May 08, 2026
Overall rating

Thank you Jason I appreciate the attention to detail and overall professionalism

Maureen V,

Pensacola, FL
Awesome Technician
May 08, 2026
Overall rating

William was professional, knowledgeable and courteous. Took care of our issue.

Ronald F,

Ravenel, SC