Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Happy to be able to wash my clothes again!
May 15, 2026
Overall rating

Although he had to come back 4 times to get the washer fixed, all the parts breaking down were not his fault.

Jeffrey G,

Goldsboro, NC
Fixed Washer
May 15, 2026
Overall rating

Was in and out in very short order. Works perfectly. Thanks Rick!

Cheryle M,

Nowata, OK
Awesome Service
May 15, 2026
Overall rating

My experience with my repair with Bob was awesome! On time. Extremely knowledgeable. Very nice. Very respectful. Very neat. Timely repair. Absolutely would request Bob in the future if I can!

Donald H,

New Castle, PA
Repaired our freezer
May 15, 2026
Overall rating

Very professional and polite knew what was wrong when I told him my problem.Talked me threw step by step during process. Recommend him next time. Problem was fixed.

Richard S,

Newark, DE
Rikki
May 15, 2026
Overall rating

Had a great experience with Sears. My washer was not working properly, I was able to get same day service. My service tech Rikki was knowledgeable and very professional. Thanks to all for the great service.

Lisa W,

Las Vegas, NV
HVAC not cooling
May 15, 2026
Overall rating

The customer service fro the technician was great and he was very knowledgeable. I will not hesitate to on him again!!!

James C,

Chester, VA
Washer repair
May 15, 2026
Overall rating

Your technicians are good at what they do but communications with Sear's leaves ALOT to be desired.

Doris M,

Springfield, MO
Thermostat issue
May 15, 2026
Overall rating

I'm happy to report I now have the ability to use either the ac or furnace for temp control as Brian replaced my old thermostat. thank yiu

Janice R,

Plymouth, MI
Great Tech
May 15, 2026
Overall rating

He was very knowledgeable and was able to identify the issue! Appreciate his assistance

Lussant M,

Orlando, FL
Mark from Sears repair
May 15, 2026
Overall rating

He was very professional and explained what I need to do. Arrived on time also.

Barbara R,

Franklin, VA