Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
161.2K
Average Rating
4.8/5
Lawrence
Lawrence arrived at my home on time and was courteous and professional. He asked what the problems were and when I explained them , he quickly found the problems and fixed them. His expertise was apparent, and he worked efficiently. Great job all around!
James M,
Stockbridge, GA5
He was very professional and took the time to explain the issue with my ice maker.
Jenny B,
Anahuac, TXDishwasher repair
Took along time to get part in But once it was here got appointment within 3 days
Elton Z,
Beloit, OHKnowledgeable
Fernando listened to my concerns and was knowledgeable to all my questions
Alejandra M,
Hanford, CACornelius provides excellent service
Cornelius came to my home after many attempts for me to find out the status of my service call....I had been bounced around from American Home Shield, to Sears Home Services...to A&E; I got varied inconsistent responses. This came after one appointment in which a technician failed to show up stating that I was not at home -- while I had been home the entire day waiting for an appointment between 8 and 5 pm. (Sears need to help the customer by giving them a tighter wait time.) This day there was none until Cornelius showed up at about 3:30 p.m. He unfortunately did not have the parts and told me he would expedite my repair until the following morning. He followed through and called me to let me know when I could expect him. He was always courteous and respectful. I am still having problems with my microwave though and will be contacting American Home Shield if it continues. But, the service Cornelius provided was much appreciated.
Joan S,
Kailua, HIJob well done
Very professional, friendly and knowledgable. Would highly recommend and use again.
Mike F,
Auburn, CAWashing machine repair p
Friendly efficient and formative very good experience all and all ty
Raymond L,
Syracuse, NYService
My husband. Said he was very Knowledgeable. and very good, very kind and nice and took care of the problem. The machine is running wonderful right now.
Angie G,
Lake Charles, LAStove/oven
Bernard is a very nice guy and very helpful. Helped me explained with sears stove. My stove has issues and no longer made. I am glad Bernard came and helped me to figure it out. He knows what he's doing! Thank you Sears for service. Highly recommended
Joel P,
Phoenix, AZExcellent service visit
Was able to diagnose the issues and provided steps to take to get it to work as well as works arounds.
Shine P,
Apex, NC