Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

LG Washer
June 02, 2026
Overall rating

Provided great customer service. I hope my washer is working properly now.

Kendria Y,

Steger, IL
Great service
June 02, 2026
Overall rating

Did a fantastic job, above and beyond. Fixed the issue in a timely manner.

Cody S,

Victoria, TX
AC Repair.
June 02, 2026
Overall rating

Air condition technician Biran E. arrived on time. Brian checked the AC unit, which was not cooling. He replaced the CAP. The AC started to cool again.

Ahmad M,

Houston, TX
10/10
June 02, 2026
Overall rating

Very professional and courteous. Had great communication and cleaned up all water and debris after my repair.

Shornice W,

Albany, GA
Pleased with service.
June 02, 2026
Overall rating

Much knowledge and professional. Easy to communicate with. On time. Thank you...

Carmen R,

Phoenix, AZ
Sears Repair of washing machine
June 02, 2026
Overall rating

Bryan was very knowledgeable and friendly. He found the problem right away and fixed it. Thank you very much!

Nancy K,

Finleyville, PA
A great technician
June 02, 2026
Overall rating

Kevin went above his technician duties to fix not just the fridge, but also a misunderstanding of double tickets with sears. He was a professional and fixed the fridge fast and efficiently

Maggie D,

Henrico, VA
Chris H
June 02, 2026
Overall rating

Chris is great, Your AI needs help, also too many notifications.

Rick S,

Willard, OH
Gas Dryer Service
June 02, 2026
Overall rating

Keychaundre was awesome! He was friendly, professional, and efficient. He is an excellent technician; he showed me photos of what he had done and the work was excellent! He arrived when it was indicated that he would. A concern and complaint I have is that yesterday, June 1, a technician named Marcus was scheduled to be here in the afternoon. Both my partner and I were here all afternoon and we had our front door open so we could hear someone at the gate. No doorbell rang, no person hollered up, nothing! At 3:15 i got a "knock,knock". message that no one was here with a photo of our front gate. It was a lie on his part! He must have taken the photo from his van! We were here, in fact my partner had been in and out the front gate bringing the garbage cans in and no sign of him. i saw the knock,knock at 3:17 in my texts. He clearly made NO EFFORT to contact us. You should be aware of his dishonesty and i wish there had been a live person to contact immediately and report this problem. I hope that you will deal with this promptly.

Deborah F,

San Francisco, CA
Super service
June 02, 2026
Overall rating

Very satisfied with the service and information received for air conditioning extremely superior service.

Arcadio R,

Bloomington, CA