Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

49.1K


Average Rating

4.7/5

Refrigerator
July 17, 2025
Overall rating

James is a great technician. He understands the ordering of parts system better than anyone else. Your online chatbot is worthless.

Barry C,

Oak Ridge, TN
My service tech was Greg.
July 17, 2025
Overall rating

Greg's service was fabulous. His diagnostic was quick and so was repair. The delivery/ communication of the part was terrible. And your AI lady wasn't able to help. There really should be some avenue to talk to a person. Also I'd like a itemized receipt for parts and services done. Over all as long as my fridge works after the 24 cool down, I'll be happy.

Joe M,

Rio Rancho, NM
Mark
July 17, 2025
Overall rating

Mark installed a new ice maker in our fridge and it's working perfectly!

Jessica M,

Covina, CA
Ice maker
July 17, 2025
Overall rating

We had a problem with our ice maker. Sears put in a new one but it was defective so they came out and put in a new one so far everything seems to be okay, for now.

Carol S,

Haines City, FL
Michael
July 17, 2025
Overall rating

He was very nice. However, he had to make two trips to establish that the sensor panel is the problem. He has offered to put in for a refund because of the misdiagnosis. The problem is not him, but it is the refrigerator.

Alice S,

Knoxville, TN
skeptical at first, BUT
July 17, 2025
Overall rating

JOEL proved he knew his stuff & helped me resolve my fridge issues AND it did not cost me an arm & a leg. Very Satisfied.

Maria C,

Bella Vista, AR
Repairs on my refrigerator
July 16, 2025
Overall rating

Robert was on time he was respectful and he did a great job of repairing my refrigerator. He told me if I had any problems with the refrigerator to be sure and call in for further assistance. It was very refreshing to have someone come in and do the repairs and be helpful. Thanks Robert!

Gloria W,

Sedona, AZ
Saul definitely knew how to fix refrigerator
July 16, 2025
Overall rating

Saul solved my problem. He vacuumed the coils which were very dusty. I never do them. He also offered a solution for the broken ice maker. Saul was pleasant and professional. Got the job done in good time.

Mary T,

Downers Grove, IL
Fantastic service
July 16, 2025
Overall rating

Technician was very polite, fixed our problem. Explained everything so that we understood. Great work

Kristina B,

Goodyear, AZ
Repair on my Samsung refrigerator.
July 16, 2025
Overall rating

Nice person very professional Very savvy about his job. I would really recommend him to my friends. Did a great job. Thank you very much God bless you.🙏🏼👍🏻😎

Edward S,

Yuma, AZ