Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Excellent Service With a Positive Attitude!
We had the pleasure of having Sayed R. as our technician to provide a diagnosis for the issues we were having with our GE side by side refrigerator-freezer, on June 16th. He explained the issue to us and determined that we needed a new control board and ice maker. He ordered the parts, and scheduled a follow-up appointment for June 23rd. Today (June 23rd), we were very happy that Sayed was once again our technician! He arrived during the earlier part of the 8:00 am to 5:00 pm window. He installed the control board and ice maker, without incident , and in a timely manner. He was very polite, knowledgeable, professional, and kind. Sayed is an asset to your company.
Eddie C,
Fort Washington, MDAmazing customer service
Pretty was AWESOME!! He fixed my refrigerator!! He is polite knowledgeable n professional!! I would give him 100 stars if I could!!! Thank you so much!
Carmela R,
Lighthouse Point, FLReplace fridge part.
Michael D was knowledgeable, pleasant, and helpful. He replaced the broken part and helped put the shelf back in place.
Anne K,
North East, MDHousehold owners
Very knowledgeable and explained everything in a way that my wife and I could understand
Dave W,
Vancouver, WAGood experience
Good communication. Fixed my fridge quickly. Friendly and courteous. No worries.
Timothy W,
Endicott, NYIce Maker repair
Sergio was very professional, on-time (actually early) and was great to work with.
Bill H,
Dallas, TXService with a smile
Juan diagnosed the problem and ordered the part. After the part arrived he came and installed it in just a few minutes. He was friendly but took care of business. I will be glad to use them again
Lenard W,
Kerrville, TXFantastic Tech
Polite and professional. Clearly knows appliances well and has a detailed understanding of how to get things done.
Janell T,
Brighton, MIBest of the Best
I have had my refrigerator serviced 5 times now. Efrain was the first technician to actually review the issue , look at possible causes and found the problem. Sadly prior techs only fixed the motor but never searched why the fan was having issues. The fan blade was striking a tube out of place, saw the damage was on the fan blade and but the tube back in place. So simple but he was so careful to understand the real issue. Ask for Efrain for great service.
James O,
Davenport, FLIce maker service by Sears Service Department
Excellent and quick service. Came twice and completed the installation in 10 minutes
Freydon S,
West Lafayette, IN