Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Great Work!
Great work on our refrigerator. On time, efficient and now good as new.
Margo G,
Reno, NVprofessional
Tommy is very professional and well spoken. He assessed the situation and quickly solved the problem.
Barbara R,
Easton, PAAndrew Aced It!
Andrew is well informed and recognized the issue! He shared the issue with a Choice Home Warranty Representative and new service request was completed. Andrew Aced it!!
Linda B,
University City, MORefrigerator technician
Courteous and fast service. He fixed our both refrigerators one on the same day and the other one the next day . Very happy customers.
Ana M,
Phoenix, AZRefrigerator Service
Troy was very professional and knowledgeable. He took great care to respond to our questions. You need more technicians like Troy
Kelvin B,
Wichita, KSRefrigerator
Jeff inspected the refrigerator and confirmed that the compressor failed. These refrigerators don't last like they used to. Ten years of service and gone.
Bill K,
Hemet, CAA Job Well Donell
Chris is without doubt the BEST repairman I've ever encountered. He read the record of previous visits, listened to my tale of woe (other repairmen had missed the mark, leaving us without a refrigerator for 29 days in May and June), examined the appliance thoroughly, ordered two parts, and fixed the problem two days later when the parts arrived. He had expedited delivery of the parts, and made sure that he fixed the refrigerator that same day. He was also polite, pleasant, humorous, and knowledgeable throughout our encounters. He arranged his schedule to help us with a problem that was becoming totally unbearable. I called him the "tech from heaven" because he couldn't have done a better job. On a scale of one to five, I give him a 10! He could teach other employees a thing or two about how to relate to and listen to the customer, and how to take sufficient time to (1) diagnose the problem and then (2) ensure that the problem has really been fixed before disappearing. I hope Sears appreciates what a truly valuable employee this man is.
Peggy P,
The Villages, FLGreat Tech
Good tech, got the job done. Was very pleasant. Would have Brian back anytime.
Jason A,
Smithtown, NYRefrigerator
Awesome service, fast and knowledgeable repair went fast, no complaints at all
Rodney R,
Fair Play, MORefrigerator repair
EDUARDO repaired tree parts to our refrigerator , the compressor , tow parts. To computer I tink , any way he was very professional and was very knowledgeable in his field . Please keep this Highly very professional guy on your team and we hope he is well compensated for his knowledge and time e spends repairing all appliances. Thank you Donald and Hilda Perez
Donald P,
Castroville, TX