Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
professional
Tommy is very professional and well spoken. He assessed the situation and quickly solved the problem.
Barbara R,
Easton, PARepairs
Very nice, on time, couldn't do the fix but made sure I understood what needed to be done.
Chylene M,
Port Hueneme, CAExcellent
Very polite and professional! ⭐️ ⭐️⭐️⭐️⭐️ We are very pleased with everything! Kristina & Jim Adcock
Kristina A,
Ellisville, MSRefrigerator
Jeff inspected the refrigerator and confirmed that the compressor failed. These refrigerators don't last like they used to. Ten years of service and gone.
Bill K,
Hemet, CARefrigerator
Awesome service, fast and knowledgeable repair went fast, no complaints at all
Rodney R,
Fair Play, MOI time and friendly
Explained the issue thoroughly. JC kept in touch as to his arrival time.
William G,
Santa Clarita, CAMy review of Sears problematic, faulty service.
Darrel is excellent - 5 Stars! But Sears AI driven appointments violates all terms of service. I PRE-PAID for the service of installing a thermostat in my dryer. 5 times Sears CANCELED the appointment by text. Told me I needed to reschedule. Each time i took time off work, waited for hours. Your service gets ZERO STARS. Money should be refunded. I plan to file complaints everywhere. It is impossible to TALK to any human.
Sara K,
Jersey City, NJExcelente technician
Knew what he was doing, unlike the previous techs (?). Intelligent trouble shooting . Very polite guy . Needs a raise. Getting thru to the company via phone number different experience . horrible .Atrocious . Stressful .
Marlene M,
Los Angeles, CAGREAT
James taking the time to explain what had taken place. He was very thorough.
Smoker W,
Merrillville, INGreat service
Thomas was informative and efficient. He was able to provide incredible service.
Dylan B,
Joliet, IL