Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.1K
Average Rating
4.8/5
Professional
Dylan was prompt, provided great communication and quickly diagnosed and fixed my dryer
Jonathan B,
Stanford, KYVery polite
Cesar was very pleasant and polite. He knew that he was doing and the work was done well. Gracias Cesar!
Francisco R,
Gaithersburg, MD5th icemaker!
After 6 hours from his service, i have 12 pieces of ice. Most ice I've had in 6 months!!
Judy Y,
Prescott, AZKenmore fr
I am pleased with your work and thank you so kindly I feel that you found the right problem and it will be solved on Solved on May 30 The parts came May 28 THANK YOU
Virginia A,
St Petersburg, FLService review
Clayton was great! Very knowledgeable, was fast and efficient. Explained everything we needed to do after the fridge compressor replacement clearly so that we would have a successful outcome.
Randy M,
Fairfield, IARefrigerator repair
Technician did a Good job, on time, experienced, clean up afterwards,
Ulises E,
Marlton, NJFridge Fix
Very friendly and professional. Knew what he was doing. Thanks Theodore!
David P,
Reeds Spring, MOComplaint of scheduling. The technician very professional
The technician was professional. The work was done quickly. The problem was with getting a technician here. I repeatedly told the "automated system" that the part was delivered on the 24th. The system noted that the part had not been shipped. I added a note that I had the shipped part. The full charges were paid in the amount of $666.54. The automatic system would schedule the next available date. However there was no technician sent to repair the refrigerator. This was done four times. I told the automated system that I was files a complaint and report to the BBB. Immediately automated system set the appointment for today for an arrival time between 11:00am and 1pm. Shortly afterwards I received a call from the technician.
Linda D,
Arlington, TXParts needed to complete project.
Responded when promised and provided a solution to repair the refrigerator
Raymond P,
Fort Washington, MDVery nice man and explained
Explain why the machine is broken and cannot be repaired
John S,
Little Egg Harbor, NJ