Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Oven
June 29, 2026
Overall rating

Keith did a wonderful job of fixing my oven. He was courteous and professional. Thank you

Loretta B,

Lithonia, GA
Claudio Review
June 28, 2026
Overall rating

Reliable - came on time and did a great job.

Barbara P,

Auburn, CA
Horace was wonderful
June 28, 2026
Overall rating

But for two days we were told that he was on his way and the time of arrival kept being pushed back. We waited for two full business days for the service to take place.

Valerie T,

Chicago, IL
Gerald
June 28, 2026
Overall rating

Gerald didn't take easy way out and say he couldn't remove melt from heating coil. He went to work with simplest of tools and did a thorough job. No residue left and no smell after.

Sharon C,

Olmsted Falls, OH
Excellent Service and Professional Repair
June 27, 2026
Overall rating

I had an excellent experience with the technician who replaced the compressor in my refrigerator. John was professional, knowledgeable, and courteous throughout the entire visit. He took the time to explain the issue, completed the repair efficiently, and made sure everything was working properly before leaving. Thank you for the outstanding service!

Ritu B,

Orlando, FL
Arben B
June 27, 2026
Overall rating

Arben was great Did a quick job and explained everything very well

Virginia L,

Methuen, MA
Refrigerator Technician
June 27, 2026
Overall rating

Mr.Buford has been very professional and has done everything he possibly can to solve the problem with my refrigerator, to stop the water leak in the bottom under the veggie trays. It seems to be a part that is no longer in stock which is needed to fix the problem. Hopefully the part can be acquired.

Sandra B,

Prichard, AL
Kenmore top loading washing machine
June 27, 2026
Overall rating

Denzel was very kind, courteous, respectful, knowledgeable. He had genuine care and concern for the long, delayed repair of my washing machine. He repaired it fast, correctly and I would recommend him as the service tech to come and repair my appliances. He deserves a raise and Sears should highly commend him for his loyal dedicated service to customers and Sears

Jacquelyn T,

Memphis, TN
Washing machine repair.
June 27, 2026
Overall rating

Corey was pleasant, efficient, knowledgeable, and courteous! He was Abe to explain the warrantee plan well! Please send him again when we need repairs!

Terri G,

Mobile, AL
Quick resolution
June 27, 2026
Overall rating

It was a quick and fast diagnosis. Could not be more pleased.

Jason S,

Woodland Park, CO