Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
dryer repair
great - on time - didn't leave a mess - explained everything - made sure we had no questions - totally great
Gayle O,
Washington, NJTech was great, dealing with company is not
Wayne is an awesome tech & certainly a credit to your company. He is experienced & quickly diagnosed the issue. He also went the extra mile to research my warranty question. However, dealing with your otherwise 100% AI customer service company is terrible. There is no way to speak to a human being. That is the reason I would be hesitant to use Sears Home Services again, because of the way you run your company NOT BECAUSE OF YOUR WONDERFUL TECHNICIANS, like Wayne.
Margaret P,
Easton, PADishwasher
Did an awesome job! Came timely. Completed job timely. Friendly.
Marilyn C,
Pittsburgh, PAReview of Nelson's service
Arrived within the promised time range., very professional. Obviously knowledgeable.
Mary G,
Miami, FLRefrigerator Issues
Garth came right on time, was very helpful and courteous and explained what he had found and decided on a plan
Mary T,
Jupiter, FLprofessional and knowledgeable
Everything went smoothly and efficiently. My dryer is once again working!
Barbara R,
Easton, PAWARREN IS EXCELLENT
Warren goes over and above to really offer excellent service. We have enjoyed his visits to our house and his cordial attitude and the speed of which he manages to complete the work.
Robert S,
Oceano, CAProfessional
Brandon was efficient knowledgeable clean and courteous. He explained my options and costs completely. He answered all of my questions and concerns. He would be my choice if I had any future problems glad to have had him.
William L,
Seattle, WAAwesome Rrpair Technician / Customer Service Rep Not So Mucj
Speaking to a live Customer Service Rep is near impossible, and when you finally figure out how to work around the endless AI reps, the real ones have very limited resources. The Repair Technician on the other hand was awesome.
Douglas A,
Aiea, HIRefrigerator and freezer not cooling intermittently
Technician very professional and very knowledgeable of complaint and solved the problem
Mars R,
Salinas, CA