Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.1K


Average Rating

4.8/5

keshav
May 29, 2026
Overall rating

This time we have perfact technicians he did perfact job

Kaushik P,

Tuscaloosa, AL
Technician Manager
May 29, 2026
Overall rating

It took 7 visits for my washer repair to be completed. It was getting to be slightly irritating but I stayed calm and each of the technicians were amazing. Peter was first, then Clint called and no parts were delivered. Reordered motor and then Abraham came and installed the motor but then he said the timer was bad. Timer ordered and then a young technician came and installed the timer but my machine still did not work. Bad timer and the technician reordered another timer and then Peter came back to install new timer and said it s not your timer but a bad motor they sent. So Peter reordered another motor and Clintq as came back today to put in the motor. The new motor arrived with a broken connection and Clint tried the motor and it didn't work. He rewired it and connected it. It FINALLy works NOW!!!!

Deborah E,

Carol Stream, IL
Service tech
May 29, 2026
Overall rating

Very knowledgeable and informative in terms of where we stand with the repair.

Verna A,

Wichita, KS
Thank you for redeeming my faith in Sears
May 29, 2026
Overall rating

He was efficient and had impeccable customer service. He fixed my machine in less than 1 hour. I almost gave up on Sears.....but look what happened. Thank you for loving and doing your job. You are welcome in my home anytime.

Chelica T,

Washington, DC
Great service
May 29, 2026
Overall rating

Great worker. Tried hard work with us. It took 2 months before we got to see a technician.

Carolyn S,

Swainsboro, GA
Dryer repair
May 29, 2026
Overall rating

It was quick easy and efficient. He finished in a timely manner and even showed me the part that had damage so l could see for myself what was happening.

Jennifer W,

Beaver Dam, WI
Outstanding
May 29, 2026
Overall rating

Job well done. I would use Sears again .T odd outstanding job.

Phyllis L,

Jacksonville, NC
Workin on my ice box
May 29, 2026
Overall rating

He was a very nice young man.i appericate him being so honest with me tksmeans alot

Judy G,

Festus, MO
Fridge Repair
May 29, 2026
Overall rating

Raymond did an excellent job. He quickly diagnosed the problem and fixed our refrigerator. 5 Stars to him.

Keith D,

Houston, TX
Dryer Repair
May 29, 2026
Overall rating

Knowledgeable and hardworking....a delight to encounter! Want him every time!

Emerald M,

Westerville, OH